Tag Archives: online

Email | COVID-19 Easter Update | Getting ready for Online Learning

Kia ora koutou, 

I trust you are enjoying a restful and rejuvenating midterm break. These are uncertain times around the globe, however we continue to remain focused on your learning and wellbeing. Together we will navigate our journey together and the whole university is in readiness for your online learning commencing on April 20.

In the past few weeks I hope you have had a chance to focus on your wellbeing. I encourage you to continue this focus and I urge you to watch this video from Dr Victoria Price & Dr Jane Scott from the UC Health Centre who again share some practical tips for you.  I look forward to updating you myself with some more videos in the coming weeks as we stay in touch online.

We are confident that we are well prepared for April 20 and our ability to respond quickly to challenges as they arise.  We have prepared a detailed transition plan for when we move out of Alert Level 4, and move between different levels. We will share some high level guidance on this after the Easter break.

I wish you well for a relaxing Easter weekend under Level 4, stay local and stay safe.

Ngā mihi,

Professor Cheryl de la Rey
Vice-Chancellor | Tumu Whakarae


Academic Update – Deputy-Vice Chancellor Catherine Moran

To keep everyone up to date, please find some of the latest updates as we prepare for online learning commencing Monday 20 April.

Resource: Guidelines for effective online learning (students)

We are invested in your successful learning at UC as we transition to an online delivery method. We have created a guideline to

 give you the best possible opportunity to succeed in your studies. Please read it thoroughly, as it is full of useful tips and insights. This resource is available here>

UC video: Let’s be online ready

This new UC video is full of great tips for making online learning successful for you. It covers everything from checking in on UC Learn, timetabling your day, creating a conducive workstation, and staying connected.

Student survey

Thank you to all those who completed our recent surveys. This information is incredibly important in helping us set all of you up for success. We have been in direct contact with students who have indicated in the survey that they are having difficulties enabling devices, software and connections. Importantly, our student care team are also in touch with those who need extra support during this uncertain time. UC Learn will be your important online “home” and we encourage you to check in next week as you start thinking about online learning.

Just a reminder, we have managed to resolve many issues already, such as providing laptops for loan and software access updates. If you let us know, we can help! Complete the survey if you haven’t already and tell us here> 


Your new timetable is now live on UC Learn. While term 2 is being delivered online the timetable will help you to organise your study times and know which lectures are being live-streamed.

Special consideration

UC has made changes to the ways in which assessments will be conducted during Semester 1 with the intention of providing students with the best opportunity to pass courses.  We want you to succeed and not be disadvantaged by the changes which have had to be made to assessments due to COVID-19.

  • We encourage all students to complete online assessment items (assignments, tests and examinations). This lets your course coordinators have some work upon which to base your final course grade.
  • If you have any concerns about completing an online assessment item please speak to the course coordinator in the first instance. Course coordinators have been asked to be flexible and open to granting extensions or providing alternative assessments where possible.
  • Should you experience a technological problem during an online assessment item please contact your course coordinator to discuss if the online assessment item can be repeated or if an alternative assessment is available.
  • Should you need to apply for a special consideration please complete the Special Consideration for Assessment form. COVID-19 has been added as a grounds for application. 
  • We understand that it is likely to be difficult to provide supporting medical evidence at this time. Where possible please provide medical evidence which we understand may not be in the usual format (i.e. an email from your doctor or a digital prescription). If you cannot provide medical evidence please still apply for a special consideration but note this in your application. Failure to provide medical evidence will not prejudice your application.

For further information please go to the Special Consideration internet page.

Reach out

UC staff are here to help you with any concerns about your term 2 study and assessment.  Please check your course Learn sites for assessment information and reach out to your lecturers with specific questions.  If you have other questions then please use the UC Protect email so that we can assist you.

Professor Catherine Moran
Deputy Vice-Chancellor Academic | Amokapua Akoranga

Incident Management Team Update – Michel Fivet

The Incident Managament Team continue to meet daily to ensure we are all moving together throughout this uncertain time. I’m pleased to share the following updates with you as we move towards online learning.

If you are facing financial difficulties, we are here to help

We understand that the COVID-19 situation is an unusually difficult time for everyone. If you are experiencing financial difficulties that will impact on your studies, you may be eligible for financial support.

Students requesting financial support can contact the UCSA Advocacy & Welfare team in the first instance to discuss their situation. The UCSA Advocacy & Welfare team will review your situation and provide advice on the application process. Please note that each application is assessed on a case by case basis and has criteria attached to them. We understand this is a time of uncertainty and we are here for you to talk to. Your student care team and our counsellors at the UC Health Centre are available for online consultations, so please do reach out.  Over Easter if you have an urgent query please contact UC Security on 0800 823 637, they are available 24/7.

You might also find these online resources helpful https://thelowdown.co.nz/ & https://www.allright.org.nz/

Finally, please do make an appointment with the UCSA Advocacy & Welfare team if you are facing financial difficulties.

Keeping Healthy | UC Health Centre & UC Rec & Sport Online

The UC Health Centre and pharmacy will be closed over Easter, re-opening on Wednesday.  If patients require support over Easter, please ring the health centre on as usual +64 3 369 4444 and it will go to the medical answer service who will point them in the right direction. If your enquiry is specifically about COVID 19, then ring the dedicated Healthline number on 0800 358 5453

Please note: If you are symptomatic and in self-isolation or going into self-isolation, please complete the relevant form, so UC can support you during this time. 

Download the Rec&Sport app, check out the LIVE Group Fitness timetable and set your reminder to attend! The app will tell you location via YouTube or Facebook livestream. 

Keeping to a routine will go a long way to keeping you in good physical and mental health. Together, we can do this! Schedule a time now – check out the fitness timetable.

Keeping busy | Growing your mind

Te Hāpai Ō | UC Live Speaker Series focuses on wellbeing in lockdown

The University of Canterbury’s Senior Ecumenical Chaplain, Reverend Spanky Moore, will use Good Friday to introduce the tradition of Contemplative Spirituality, and briefly explore the benefits of making space for a ‘Spiritual Practice’ during this season of lockdown or sheltering. Join us on UC’s Facebook page for the live talk and Q&A: Friday 10 April at 11am.

And if you missed Julia Rucklidge’s tips on mental wellbeing, check it out and see more about our upcoming speakers. More here>

Our thanks to our Alumni & Advancement Team who have prepared a three part UC quiz, reviewed by our retiring University Registrar Jeff Field (thanks Jeff) for some Easter fun, enjoy!

Kia kaha, kia maia, kia manawanui | Be strong, be brave, be steadfast.

Ngā mihi,

Michel Fivet
UC Incident Controller