Skills to master delivering service

Don’t miss out on the opportunity to increase your skillset.
Get along to one of the Learning and Development courses below:

Delivering Service
Wednesday 13 April (9am – 4.30pm) – only four places left!!
To ensure a place, register before the end of today!

Dealing With Challenging Client Situations
Thursday 5 May (9am – 1pm)

More details below…

Our Delivering Service course will give you the understanding of who your customers are, what is expected of you, and clarifying any problems or issues in the UC context. Registration close at the end today. For a registration form, click here.

A skill we all need to master is Dealing with Challenging Client Situations. Come along to see Andrea pass along her Gems of wisdom about how best to handle these situations.
For a registration form, click here.

Courteous treatment will make a customer a walking advertisement – J.C. Penny

If this is not quite what you were looking for, Learning and Development offer so many other courses.
Please email and I will send you a copy of our calendar of upcoming courses and dates.