Staff forum questions: follow-up #2

Two more questions asked in the recent staff forum are covered below.

Did you read last week’s answer to the question about International Students and Fluent IQ?

Q. Skype: What will functionality be for Mac?

A. Only the Lync 2013 client is available for the Mac client; from our trial exercise it became apparent that the Mac Lync client did not perform to our expectations, therefore the project has decided to first focus on deployment of the Microsoft Windows Skype for Business client throughout the University.  On occasions when the deployment team encounter a Mac we may take the decision to deploy a Skype for Business phone until the Mac Skype for Business client has been released.

Microsoft have recently announced that a new Mac Skype for Business client will be available later on this year, when the new client has been released the project will readdress the deployment to Mac users.

Q. What cultural training is available for staff?

Learning and Development offers staff free workshops throughout the year. Cross Cultural Interactions and Supporting Students in Crisis are two of these offerings that will provide staff with an overview of considerations when welcoming, teaching & interacting with International Students.

Did you know? If you are a Christchurch City Council Library member then you have free access to There are a handful of online videos such as “Developing Cross-Cultural Intelligence” available (just search “cultural” for more). Find more details on the L&D Online Learning page.