Delivering Service – Staff Development Course

We have an upcoming course for Staff Development on 5 April that still has places left!

Delivering Service is a fantastic course that teaches you how to use active listening, anticipate customer needs and reactions, and explain concepts in a way others will understand.

This course is aimed at those who have direct contact and interactions with students and other customers; be that via phone, email or face to face.

Find out more here, including future workshop dates.