REANNZ membership cancelled from 1 July

Following a review of the cost, and UC’s use of the REANNZ network in New Zealand, the University has made the decision to cancel our REANNZ membership from 1 July 2018.

This decision has not been taken lightly, we have been discussing this situation for some time in the hope we would be able to secure a membership package that was fit for purpose, and cost competitive.

Unfortunately, we have been unable to secure this support from REANNZ and as a result, we will experience a service change from 1 July 2018.

What this means for you;

General Internet
For the past three months UC’s general internet has been provided through 2degrees, not REANNZ. This test has confirmed healthy connectivity standards and we are confident that our ongoing overall connections will be of good quality.

If you do come across any issues, please let us know through the IT Service Desk.

Tuakiri
In most cases when you to go to a site that you had previously accessed through Tuakiri, there will be other sign up options. Generally this is through an email address, just as you would do on any other site in the world. Please use this option from 1 July if it is available. We are actively working through a list of more than 40 sites that are currently accessed through Tuakiri.

Eduroam
From 1 July 2018, Eduroam will not work at any location outside of our campus, i.e. when you visit another University either in New Zealand, or when you go overseas. Please use other forms of connecting such as a guest or visitor wireless. If you are in New Zealand you can also tether to your mobile.

When overseas it’s recommended you only tether to your mobile if it’s an emergency, as the international costs are prohibitive.

Research Network Connectivity
Please contact the ITS Service Desk regarding any specific connections to research networks overseas, or other specialist needs, and someone from the network team will make an appointment to discuss options with you in person.

We appreciate this change may inconvenience some users and we apologise for that. As the University continues to recover we are hopeful that services will be restored in due course. Until such time please understand that ITS will work to make this transition as comfortable as possible.

We appreciate your understanding and support.

For any further questions please contact Elaine Woo, Server and Network Team Leader.

Email: elaine.woo@canterbury.ac.nz
Phone: 64+3+3693880 extn 93880
Mobile: +64 27 450 4079