Problem Solving Circles – Whiria te Taura Tangata – update #8

Kia ora koutou! Our next seminar on organisational culture leadership is nearly upon us. This year seems to be flying by so I hope you are able to take the time to attend one of the four Blue CLUES options coming up.

UC Leaders will have received their invitations to this event.

The culture development activities we are undergoing as part of making the changes we have said we want are focusing on three levels – organisational, group/team and individual. 

Problem Solving Circles focus at the group level and can be used with intact teams or with people who come together for a specific or even one-off purpose. For example – when initiating something new or examining an opportunity or problem (research groups, project teams) or when debriefing (root-cause analysis or critical incident debrief team). They can be used to examine an issue or a topic over a period of time but are also helpful when a quick decision is needed.

In groups we often jump to an early solution. We frequently  don’t properly define the issue. We may not listen to everyone’s opinions. Problem Solving Circles are a series of tools wrapped into one process to help us overcome these situations. They support constructive behaviours within the group.

We invite work areas to consider hosting a Blue CLUES. This will involve opening the session and giving us a look into your culture journey. We’ll help with the content of the session and do all the admin. Your HR Advisors will approach you about taking a turn.

Thanks to the College of Education, Health and Human Development for hosting the upcoming seminar.

August Blue CLUES: Problem Solving Circles

As Acting Pro-Vice-Chancellor of the College of Education, Health and Human Development I’m delighted the College will be hosting our next Whiria Te Taura Tangata – Blues Clues – with a focus on Problem Solving Circles. There will be four workshops scheduled at different times to help staff find one to fit their schedule.

Each workshop will be opened by a different leader from our College who will reflect on their experience of problem solving in the context of leading change in their School or unit. We hope that these workshops will provide leaders from across UC an opportunity to come together and reflect on how we solve problems at the moment, and how this particular methodology could help us improve our constructive engagement across teams and units.

From my perspective and experience of using this tool at UC, I’ve appreciated how straightforward using the Problem Solving Circles method actually is. I’ve found the process can support a team or group to collaboratively arrive at a better quality outcome – without the need for expert facilitation or individual skill development.   Letitia

Professor Letitia Hochstrasser Fickel, Ed.D,
Acting Pro-Vice Chancellor | Amorangi Taupua, College of Education, Health & Human Development |Te Rāngai Ako me te Hauora.

Finding Out More

I write this from home following foot surgery and I will miss the first couple of Blue CLUES. I leave you in the very capable hands of the College of Education, Health and Human Development and my colleagues. Ngā mihi mō tō manaakitanga mai,  Karen Mather.

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