User Acceptance Testing explained
Recently the Student First Programme team held a User Acceptance Testing (UAT) session for our new Course Selector, which will be launched in October for Enrolment 2019.
What is UAT and why is it important?
User Acceptance Testing is a critical part of the technical delivery process when we’re building software and other systems.
It’s really important to have people outside the Student First Programme team see what we’re building and give us feedback before it goes live. At UC our participants are often testing on behalf of both staff members and students, so the feedback they provide helps ensure what’s being delivered actually helps to improve the student administration experience.
What happens in a session?
Users simulate real life scenarios, such as selecting courses for a Bachelor of Arts, so they can see how the system will look and perform when students use it once it’s live. We use a test or non-production system for UAT sessions, which means people can safely ‘play’ in the knowledge they can break things and its ok!
What happens to feedback?
All feedback is collated and reviewed by members of the delivery team to discuss and prioritise feedback, taking into consideration possible benefits, technical constraints and delivery resource.
All feedback is considered, and outside of the sessions you can also provide this by emailing firstname.lastname@example.org
How does this help us build better tools?
Conducting UAT with UC staff means we have confidence that what we’re building is aligned to business requirements and makes the student experience more streamlined and efficient. As a result of feedback gathered during UAT, we’re making 6 additional changes to the Course Selector tool in time for the release.
Thanks to all our participants for their insights!
The Course Selector: Coming Soon
The Course Selector is a new feature in myUC which helps students select their courses with an easy to use ‘shopping cart’ interface, similar to many online services. Through search and filter capability it will help students select courses quicker and with confidence – giving them a faster and more certain enrolment experience, which is one of the key benefits of the Student First Programme.
Read more here.
In July we launched the Course Selector for Certificate for University Preparation students as a pilot, and the feedback so far has been positive.
The Course Selector will be launched in myUC for all new students in late September, in time for Enrolments 2019. Watch this space for more updates!