The Student First Programme is helping prepare UC for the future, and putting students at the heart of our business. It’s focused on transforming the student administration experience so that UC can continue to deliver world-class education.
Since 2017 the Student First Programme has been focused on making our enrolment process simple, fast and certain. This video takes you through the online enrolment process on myUC from a student perspective. You can change the speed by using the gear icon on the toolbar.
Students have told us the new enrolment process is user-friendly, intuitive and fast. In a first for UC, students can use social logins to apply and from any device.
myUC was first released in November 2017 and since then we’ve continued to improve it, with more than 10 versions or enhancements deployed. The system has performed well over the 2019 enrolment period, processing over 200 applications per day and gaining positive feedback from students, with reports from some getting their enrolment offer within half an hour.
We’ve also built a version of this platform called connectUC, for international agents. In 2019 we are turning our focus to development of a staff portal, ourUC, with the Contact Centre starting to use an early version.
If you have questions about the Student First Programme, ask your manager or SMT member. You can also contact the team directly at firstname.lastname@example.org.