Introducing the new Digital Payment Solutions Project

Financial Services and ITS are excited to announce the launch of the new Digital Payments Solutions Project!

Between October 2019 and June 2020, UC will be replacing some of the legacy systems currently used for processing payments at the University. The key objectives of the project are to:

  • Increase the security of the systems processing payments, in line with the Payment Card Industry Data Security Standard (PCI-DSS);
  • Improve user experience – This will be through the implementation of modern solutions, with additional functionality (i.e. reporting) and user friendly interfaces;
  • Improve organisational and administrative processes – Mainly through the elimination of manual processes and double entries, streamlined financial reconciliations, standardisation of processes for selling products / services across UC, and clear delineation of responsibilities for the set up and management of products / services sold by the University; and
  • Reduce technical debt – Through the implementation of modern commercial off the shelf solutions which will greatly eliminate interface issues, provide product management capability, and allow for future improvements as these are required.

This project is shortly commencing the execution phase, with initial changes being rolled out from November 2019.

Whilst the Digital Payments Solutions Project will be improving a number of processes, broadly speaking it has the following four work streams:

Once fully implemented these upgrades will have minimal impact on the daily life of students and most staff, however in order to have a successful implementation some effort will be required from the appropriate Business Units staff. We will be contacting such staff at least 3 weeks prior to any changes being made, to discuss the changes that will be affecting you such as overall timeline, requirements, training, etc.

If you want to learn more about this exciting project, or simply have a query or two, please see the FAQs by clicking on this link, or email with your questions.


This week is Mental Health Awareness Week in Aotearoa New Zealand, which is all about focusing on our wellbeing and making sure we’re looking after ourselves.

The Five Ways to Wellbeing are five simple yet proven actions you can use every day to help you find balance, build resilience and boost your wellbeing.

Talk and listen, be there, feel connected

Embrace new experiences, see opportunities, surprise yourself

Remember the simple things that give you joy

Do what you can, enjoy what you do, move your mood

Your time, your words, your presence

Support on campus
If you or someone you know would like to talk to someone about life at UC, getting help with managing your work, a personal matter or you just need someone to talk to, there is a range of free support available on campus.

Support for students:

Support for staff and students:

Support for staff:

Wider support

0800 LIFELINE (0800 543 354) or text HELP (4357) for free, 24/7, confidential support – 24 hours a day, 7 days a week.

LawSoc investigation concludes

Kia ora koutou,

The University Proctor has now completed enquiries into a complaint concerning the 2019 LawSoc Revue and draws the following conclusion.

It has been found that a number of students involved in the show breached University Discipline and the Proctor has imposed penalties on the students in accordance with the University’s Discipline Regulations.

As a result, the University Proctor has seen fit to use this as a learning opportunity for those students who breached the University’s Discipline Regulations. Each student will complete, to varying degrees, an academic essay and information sheet where they will explore social concepts such as harassment, bullying, empathy and wellbeing and how erosion or enhancement of these aspects contributes to wellbeing and community. Students will also participate in community service activities through the Student Volunteer Army and their names and conduct will be recorded on the University Discipline Register for ten years.

At UC we do not condone any form of harassment, bullying or discrimination by a person or group that may offend, humiliate or intimidate another, and may interfere with a person’s right to work or study in a non-threatening environment. Although we do not act as censors, one of our roles in pastoral care of our students is to censure behaviour that does not meet the expectations of our community. We intend to use this matter to strengthen our resolve of being a diverse and inclusive campus.

We want people to feel safe to speak up and be heard, and regard harmful and/or inappropriate behaviours involving staff or students as unacceptable. If you see something of concern you can speak to your manager or you can find information on the UC website including how to raise a concern.

Ngā mihi,

Jeff Field
Registrar | Pouroki


We have all seen the Emergency Procedures Flip charts around, but how many of us have actually read these?

Each week we will take a look at a page from the flip chart, in order to become more familiar with its contents.

Emergency Procedures


These are phone numbers we should all have programmed on our phones or have put up on our notice boards in our offices and classrooms.

Often we don’t have time to think in an emergency situation – have these handy to ensure a quick response.

September is Free Wills month!

Considering leaving a gift in your Will doesn’t equate to being old: it’s about providing for your family and ensuring that the things you care about can benefit when your time is up.

The University of Canterbury has partnered with Justly, the online Will writing service, to create a brilliant opportunity for staff, friends and family to write a Will and/or a Statement of Wishes free of charge. There is no obligation to leave a gift in your Will to the UC Foundation, it’s just a great benefit that you can enjoy from the comfort of your own home.

Wills are not just for the rich and wealthy either. Regardless of how much or how little money you have, they ensure that your personal belongings and assets go to the people/good causes you nominate.

According to Sorted, less than half of adults in NZ have a Will, which means that if you die intestate (without a Will) those you care about most may not be looked after. This doesn’t have to be your final forever Will – it’s just a starting point to make sure you have every possibility covered.

To find peace of mind you can get started here. Once you have entered your email address you will be sent a link to begin (which can be activated at any time). Upon completion – approximately
10-15 minutes – you will be taken to a checkout and you can use the following codes to overwrite the minimum charges for a comprehensive single Will and/or a Statement of Wishes:

UCALUMNIWILL to claim your free Will
UCALUMNISOW to claim your free Statement of Wishes

Too easy!

In the months of July and August we have seen over 300 people access this service. Let’s see if we can beat this for September.

Any questions, just email in the Alumni & UC Foundation team, or call 03 369 5530 for a chat.