Category Archives: Student stories

Simple, Fast, Certain: Watch the online enrolment process

The Student First Programme is helping prepare UC for the future, and putting students at the heart of our business. It’s focused on transforming the student administration experience so that UC can continue to deliver world-class education.

Since 2017 the Student First Programme has been focused on making our enrolment process simple, fast and certain. This video takes you through the online enrolment process on myUC from a student perspective. You can change the speed by using the gear icon on the toolbar.

Students have told us the new enrolment process is user-friendly, intuitive and fast. In a first for UC, students can use social logins to apply and from any device.

myUC was first released in November 2017 and since then we’ve continued to improve it, with more than 10 versions or enhancements deployed. The system has performed well over the 2019 enrolment period, processing over 200 applications per day and gaining positive feedback from students, with reports from some getting their enrolment offer within half an hour.

We’ve also built a version of this platform called connectUC, for international agents. In 2019 we are turning our focus to development of a staff portal, ourUC, with the Contact Centre starting to use an early version.

If you have questions about the Student First Programme, ask your manager or SMT member. You can also contact the team directly at studentfirstprogramme@canterbury.ac.nz.

Student First Programme Momentum Continues in 2019

With our start of year enrolment period drawing to a close, staff from various UC departments were keen to catch up with the Student First Programme (SFP) team at the March community update.

Hot topics included the programme’s focus for 2019, how the course creation work stream might be approached and some of the issues implementing change in large organisations.

Process Manager, Tim Hatherley-Green highlighted SFP’s key projects in 2019 and was quick to acknowledge that what the team were able to complete this year would not have been possible without the work staff have done in the last 18-24 months.

“Last year a lot of our work was student facing, this year it’s all about improving the processes and systems [staff] interact with to get a student from the moment they register an account on myUC until they pick up their Canterbury Card.”

Student First Programme’s focus for 2019 includes:

  • Better application administration – improving the application and enrolment process for students and staff, introducing new ourUC staff portal and pipeline view of student’s enrolment process.
  • Academic Model – making course creation easier, a strategy for migrating our academic model out of Jade
  • Finance Phase – still in discovery phase
  • Support & Maintenance – will continue for myUC and connectUC
  • Strategy & Leadership – driving strategic decision making at a senior level
  • Transition – transitioning improvements back into business-as-usual

Project Manager – Academic, Rachel Motejo, gave the audience an overview of Course Creation Utopia versus Course Creation Reality, highlighting the scope of work involved navigating this large piece of work.

To keep the momentum of the SFP moving forward, Business Change Manager, Marcus Cullen emphasised the importance of communication cascading up and down the layers of UC’s hierarchy. It’s this action that will instil effective change into UC.

Watch the highlights of the March community update here.

If you have any questions or feedback, please contact the team at studentfirstprogramme@canterbury.ac.nz.

Acts in the light of Recent Events

On behalf of the Emerging Leaders Development Programme (ELDP), I would like to provide some thoughts in the light of Friday’s events.

This event was designed to cause fear and a sense of hopelessness. Instead, we have seen acts by individuals, groups, communities and organisations, using what they have, to provide comfort, support and help to our Muslim Community.

It’s times like these that I am proud to be surrounded by such willingness to rise to compassion, kindness and to generosity, Not only in Ōtautahi Christchurch, but across Aotearoa New Zealand, around the word and, within our UC community.

Where many of us could have sat back overwhelmed by it all, we have instead seen the greatness of humanity within our community.

We have seen the Student Volunteer Army’s ethos and activation come to the forefront. Volunteers standing on the corners of our streets which made us feel safe and welcomed, and transportation provided for those who do not feel comfortable going alone.

We saw our UC community band together to support each other whilst coming to terms with the events of Friday 15March.

We saw our Muslim Students’ Association supporting the whole community, providing words of comfort, words of peace, words which also held immense grief. We saw our UCSA President address each individual student and staff with words that brought comfort, but also challenged.

“Kia kaha, kia maia, kia manawanui
Be strong, be steadfast, be willing.”

Here at UC we have seen students reflecting on what they can give.

ELDP students Max and Louie and their fellow Rochester & Rutherford residents Harry and Oliver were inspired by this this willingness to rise above hatred and portray love.

The four created a fundraising t-shirt that went on sale last week. All proceeds from the purchase of the ‘‘We are one’ t-shirts go directly to St John Emergency Services.  

This is just one of the many initiatives we have seen over recent days.

The love, compassion and courage shown by our Prime Minister and how she has stood with those who have been affected, has challenged us to express support, empathy and strength. Ultimately showing us what the role of a true leader is.

Such leadership in the wake of the events of 15 March have spurred a lot of conversation around bystander intervention and how important it is for people to speak up when they see or hear something wrong. These conversations are necessary to shift prejudice attitudes, beliefs and to ensure the inclusiveness of everyone on our campus and city.

Last week an ELDP student was telling me how she had been finding her first year at UC. She spoke of the aroha, inclusiveness and warmth that she felt here.

Reflective of Friday’s events and the importance of ‘calling out’ when someone offends, she told me how she this week confronted The Edge radio station for an inappropriate comments made by one of the presenters, about the community she is a part of, the ‘Little People of New Zealand.’

She was then enabled to go on air, educate them on the proper terminology, and to make a stance. 

“Offensive comments have never been okay, and will never be okay,” she explained.

This is an example to all of us, of the capability we have to speak up when we hear something that is not right. Therefore, my challenge to you is to be the person that speaks out.

Be the person that advocates for inclusiveness, kindness, and compassion in a world that sometimes feels the opposite.

“Darkness cannot drive out darkness: only light can do that. Hate cannot drive out hate: only love can do that.” Martin Luther King

I think the message I take away from this quote is, that your words and actions can either destroy or bring life, so choose life. Your words can either bring darkness or provide light, so choose light. Your words can either bring hate or show love, so chose love.

Beth Walters
Emerging Leaders Development Programme

A global opportunity for UC students

UC’s International Relationships Office (IRO) are the team in the know if you’ve got a student with itchy feet and global awareness on their mind.

From studying the Korean language at Yonsei University to spending five weeks at Peking University, UC’s international connections provide outstanding opportunities for our students to gain valuable global experience at some of the best universities in the world.

One current opportunity is the 4th International Summer School on Land-Sky-Ocean organised by one of UC’s partner universities, China’s Harbin Institute of Technology (HIT).

Held in Weihai, one of the most beautiful and liveable cities in China, the programme allows students to experience the highlights of HIT’s expertise in ocean science and engineering, automotive engineering and aviation while receiving a platform to gain valuable insight into the fascinating culture and heritage in Shandong, China.

Five UC students represented UC for the 2018 HIT experience – read all about it, here>

Know a student who’d love to take up a global opportunity? Applications are open NOW>

To find out more on UC’s Global Opportunities, click here>

International Enrolment in Person sessions begin Thursday 7 February

We’re welcoming all new and returning international students to campus this week, with International Enrolment in Person sessions running from Thursday 7 – Friday 15 February.

Following a successful pilot led by our Student First Programme in 2018, international students now have the ability to choose from a selection of dates and times for their enrolment in person session.

Bookings have been available since early December 2018, allowing our international students the convenience in knowing they can simply turn up at the date and time of their choosing.

Staff from all around the University have volunteered to help welcome our new students to campus.

In each enrolment session, staff will take a copies of the student’s passport and visa, check their visa application (if required) and check their insurance details.

While waiting for their documentation to be processed, our new-to-UC students will attend a 45 minute information session where they will be taken on a tour through the Undercroft and Library, while also allowing them to connect with other students.

If you see our international students out and about over the coming weeks, please stop and say hello!

For more on International Enrolment in Person, click here>