Tag Archives: client technology support

Is Windows 10 rolling out across UC?

The number of computers requiring Windows 10 at UC is increasing, as is the demand for a standard Windows 10 across UC.

The ‘Windows 10 and Office 2016 Upgrade’ project is coming together to coordinate and manage this. It will involve the upgrade of compatible desktops, laptops and tablets, currently on Windows 7. It will also update existing Windows 10 computers.

Where is Windows 10 already?
How will it work?

The upgrade will be done gradually across UC – unit-by-unit, school-by-school. Each area will be contacted well in advance.

The Windows 10 upgrade will most likely be scheduled overnight, as installation takes a couple of hours. The installation will also include an upgrade to Office 2016 from Office 2013.

The day after, specialist staff will be on hand to ensure the upgrade was successful and assist with relevant issues.

We will try to find the best time with the least disruption for your area, but inevitably there may be times that are not ideal. We apologise in advance if the dates chosen are not convenient for all users.

The upgrade process is currently being refined to ensure as much is carried over from your Windows 7 setup as possible.

How different is Windows 10?

For the majority of functionality, there are only minor differences between Windows 7 and Windows 10. Office 2016 is also very similar to Office 2013.

As well as providing hands-on support immediately after the changeover, we will also provide you with online guidance to help make the transition as smooth as possible.

For further information, click here for intranet-based guidance.

Ngā mihi,

The Project Management Office (PMO), in collaboration with Client Technology Support (CTS).