Did you know that in Outlook you can put a copy of an email into a folder for reference purposes, while still retaining the original in its original location?
This can be helpful if you are wanting to make sure you have copies of emails in particular folders, but still want the original in your Inbox to reply to; or perhaps when using a shared mailbox.
To do this, hold down the Control key while you drag selected email(s) into a folder. This will copy the email(s) rather than moving it/them.
TIP: just make sure you keep holding down the Ctrl key until after you have dropped the email into the folder!
Thanks to Marj Blake, Learning and Development Advisor, for this tip!
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