Tag Archives: international students


With O Day just one week away, and new and returning international students on campus from this week for International Enrolment in Person, we are ready to kick off a new academic year at UC.

In preparation for start-of-year, here’s a rundown of what’s taken place, what’s coming up and an introduction to some new materials designed to support our new and returning students:

  • International Enrolment | Whakamanuhiri mai – We’re welcoming all new and returning international students to campus this week, with International Enrolment in Person sessions running from Thursday 7 – Friday 15 February.
    Find out more>
  • UC Orientation Day | Herea tō waka – With one week to go we are looking forward to welcoming our new students to campus next Friday 15 February from 9.30am – 2pm. For most new students, family and whānau, O Day is their first true exposure to university life, and their experience on the day will set the scene for their time here. We hope the day will set the foundations of academic success and connection with our UC community.
    Find out more>
  • Welcome Centre – International students can come and get help printing any documents they need for enrolment.  Students can also get help with enrolling in courses, sorting out their timetable, and can find out what services UC provides.  Domestic students can also register for their Community Card, which makes general practitioner visits free and lowers the cost of other medical services.

A new slide pack has also been developed to play on a loop at the Welcome Centre. It highlights a variety of services on campus and tells students where they can go online to find out more information about each. Stop by the Welcome Centre on the first floor of the Matariki building to find out more.

  • Student handbooks – Three new student handbooks have been developed to help students navigate their waka at UC:
    • UC Wellbeing – Details support, health and advice services available on campus, including the Student Services Centre, Student Care, the Health Centre, UniLife and equity and diversity.
    • UC Study – Provides information and guidance to help students succeed academically. Features services like LEARN, the Academic Skills Centre, Disability Resource Service and mentoring.
    • UC Student Life – Illustrates the variety of opportunities to get involved and find something geared towards a student’s specific interest. Highlights services like UC Rec & Sport, UCSA and clubs and societies.

Copies will be distributed to new students on O Day. Electronic versions of the handbooks can be downloaded HERE.

  • Staff and student referral guide – This helpful guide has been revamped to include additional services offered to both students and staff. While it is still primarily student-focused, staff members can now use it themselves for services such as Communications and Events, Media, Marketing, Design and the Canterbury University Press (CUP). Additionally, services such as IT, printing and copying and the Library have been added to help make students’ lives easier, along with a campus map highlighting the locations of some key support services.

Copies of the new referral guide will be distributed at the Staff Forum on Wednesday 13 February.

  • O Day | Herea tō waka video – An engaging video detailing a few of UC’s key services will be played on a loop around campus to help familiarise new students with the resources we offer to help them succeed. Check out the video here:

  • New Students webpage – New students can find all of the information they need on the New Students webpage. On the page, new students can download the new student guides, find information about their first six weeks, review the Code of Conduct and find information about support services.

Final Student First Programme release for 2018

The final Student First Programme Release for 2018 took place on Tuesday 27 November.

Below you’ll find a brief outline of what was included in the release. 

  1. Course Selector for returning students: Returning students now have access to the new Course Selector, and can complete their enrolment in myUC, rather than the UC Student Web.
    Their enrolment process is now run entirely in the new system, contributing to a smoother and faster experience. Click here to see student feedback on the new enrolment process.
  2. Manage My Study: Gives students an overview of their current enrolment and future year applications, including qualification, subjects and courses.
    Students can also see their qualifications for historic years and manage each application individually, e.g. accepting an offer for one year and withdrawing their enrolment for another.
  3. Withdraw Application: Allows an applicant to withdraw their enrolment/ATE in myUC before their Offer of Place/Enrolment Offer is available.
  4. ourUC (Staff Portal): Contact Centre staff can use the enrolment portal to support students with their UC application, helping them to progress smoothly through the process.
  5. connectUC (Agent Portal): Agents can easily create and submit applications to UC on behalf of international students, so they have the best possible chance of getting an Offer of Place for their international applicants.
  6. Agent to Student Handover: International applicants who have applied through an agent can take over their application process quickly and easily, so that they can accept their Offer of Place and get ready to arrive at UC.
  7. International Offer of Place Proforma Invoice Enhancements: Clearer and simplified content on costs, which are itemised and totalled, contributing to a better International enrolment experience as students will be aware of what payment is required.

If you have any questions or feedback, please contact the team at studentfirstprogramme@canterbury.ac.nz.

Full house at International Welcome

Rose Reynolds from the Student Experience team provides us with an update on the successful International Welcome at UC…

We had a full house, 400 students attended. Students were formally welcomed by our Chancellor Dr John Wood who encouraged them to explore our exciting new city and to make the most of their time at UC. Levi Collier-Robinson and Hamuera Kahi provided a mihi whakatau and te reo session to introduce our new students to Māori language and culture.

The new students were treated to entertaining and informative sessions by NZ Police and the Student Care Team. After grabbing a delicious vegan noodle box for lunch attendees had the opportunity to speak to key support staff from Library, Careers Internships & Employment, Student Care, Mentoring and UCSA.

For the really adventurous types UC Student Leaders led games of Cornhole, Cubb and Giant Jenga on the lawn – after applying lots of suncream of course!

In the afternoon 120 attendees stayed on for optional campus tour followed by a bus trip to the city for dinner at Little High Eatery and a scenic ride through the city taking in the views from the port hills. Two of our UniLife leaders did a fantastic job MC’ing the event providing fun games to keep the audience engaged between sessions.

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Invitation to special presentation on NZQA Code of Practice for International Students

Have you heard about the Code of Practice for the Pastoral Care of International Students? The Code of Practice is part of the Education Act and requires education providers to ensure that international students are well informed, safe, and properly cared for. UC is currently completing its annual self-review reflecting on its support for international students. If you want to participate in the self-review, contact your College Dean or Unit Manager/Director for details.

General and academic staff are encouraged to attend a special one-off presentation by NZQA on Wednesday 25 October from 12pm-2pm in Undercroft 101, followed by afternoon tea. This is an opportunity for staff to learn about what requirements UC must meet in order to comply with the Code and how to support international students during their time at UC.

Watch the video invitation prepared by members of the International Student Experience & Retention Group (iSERG) and please encourage your colleagues to attend by sharing this invitation. For more information and to register your attendance, please email kara.kennedy@canterbury.ac.nz


Code of Practice for international students – presentation

Have you heard about the Code of Practice for the Pastoral Care of International Students? Student Success has created a special video invitation to encourage staff to attend a Code presentation by NZQA on Wednesday 25 October from 12-2pm in Undercroft 101, followed by afternoon tea.

The Code of Practice is part of the Education Act and requires education providers to ensure that international students are well informed, safe, and properly cared for. UC is currently completing its annual self-review reflecting on its support for international students.

General and academic staff are encouraged to attend this presentation to learn more about how to support international students during their time at UC.