Tag Archives: internet

Replacement of Internet Enabler

We are currently working to replace Internet Enabler, our existing Firewall Authentication Solution. The replacement identified is Checkpoint Identity Agent, which is available with the Checkpoint Firewall. This has solutions for Mac, Linux and Windows environments, meets required security functionality and reporting capabilities, and has auto-authentication using Kerberos credentials.

A testing platform is in the process of being set up and we will notify regarding access as soon it is available.

If you have further questions regarding the replacement of Internet Enabler at UC, please contact Aaron Evers, aaron.evers@canterbury.ac.nz in the first instance.

 

Subscribe to our Statuspage to be notified about IT service outages and maintenance activities:
https://status.canterbury.ac.nz/

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IT Service Desk – your first point of contact for IT Services
Hours: 8am-5pm Mon-Fri
Self Service Portal: https://assist.canterbury.ac.nz/
Te Ratonga Tautoko Hangarau | IT Services: https://www.canterbury.ac.nz/its/
Phone: 03 369 5000 or Extn 95000 or NZ Freephone: 0508 UC IT HELP (0508 824 843)
All requests logged after hours will be attended to during business hours.
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Looking for something on the Intranet?

If you are looking for something on the Intranet, here’s a great reminder:

Searching on the Intranet


For great time-saving tips, look up:
Being more efficient with your technology
Archive of Tech Tips
Technology Information for Staff website

Was this tip helpful to you? Anything else you want to know? Got some suggestions? Please leave a comment below or let me know.

You’ll find more learning at Learning and Development.

UC Website Search

Information Technology Services (ITS) and the Web Team have replaced the UC website search with a new solution  called  Mind breeze. We are continuously working towards enhancing the search tool based on feedback as well improving the metadata on our current content pages.

If you have any feedback on improvements on the new search appliance, please log a request via https://assist.canterbury.ac.nz

Clive Keylard
Information Technology Services

Your Answer Is In A Google Search

How many times a month do we wonder how to do something?

Yet the solution we often don’t utilise is right at our fingertips:

Search the web!

This powerful web search engine is often described as the only e-learning tool you’ll ever need.

So the next time you are wondering how to do something, open any web browser and type your question into the browser’s search engine – eg, “How do I create a Rule in Outlook 2013?”

I’m continually impressed by the number of solutions I find this way. But remember, you can be limited by the quality of your question, so just ask carefully.


Check out our Archive of Tech Tips. To check it out, click here, then hit the ‘End’ key on your keyboard to jump to the end of the
Archive list where the most recent Tips are.

Was this tip helpful to you? Anything else you want to know? Please leave a  comment below.

You’ll find more learning at Learning and Development

How Do I …?

We all have times when we need to perform a task on our computer but we just don’t quite know how to do it! So what to do?

3 methods:

  1. Be wise, be quick: ask someone nearby. Share knowledge. This is team-building. There should be no shame in not knowing.
  2. Look up the Microsoft Knowledge Base. this is a great place to type in a question and find an easy-to-follow, step-by-step procedure. For example, “How do I use the Lookup function in Excel?” Click here.
  3. Ask Google! Just type your question in plain English into any search engine, eg, Google, and most times a suitable and successful answer will immediately come up. Whatever challenge you have before you, someone else has usually had before. Try it: click here.

 


Check out our Archive of Tech Tips – to check it out, click here, then hit the “End” key on your keyboard to jump to the end of the Archive list where the most recent Tips are.

Was this tip helpful to you? Anything else you want to know? Please leave a  comment below.

You’ll find more learning at Learning and Development