Tag Archives: IT

Current email issue

Some staff across the University may have experienced emails ‘bouncing-back’ from various accounts, and not getting through to the intended recipient.

It appears several UC accounts have been compromised and have been used to spam other computers around the world (accounts are often compromised as a result of phishing campaigns).

Brand protection and compliance services providers (used to protect email services) have seen this spamming activity being generated from the UC domain name and are now blocking our domain name.

The compromised accounts have now been repaired and restored, however it is likely to take a further 48 hours to cycle off the lists that are currently blocking the UC domain name.

For further information contact the IT Service Desk on 0508 UC IT HELP (0508 824 843) or on 03 369 5000.

Or log a ticket on the IT Self Service portal: https://assist.canterbury.ac.nz/selfservice/

Monthly Critical Windows 7 and Windows 10 Updates

At 5pm tomorrow (Friday 21 September), the monthly critical updates will be released to all Windows 7 and 10 SOE computers. 

In order to ensure Windows computers patch smoothly, staff are recommended to start installing updates, and log out of their computers when they finish work for the week.

If not already installed, the installation will be enforced at 11:55pm that night.

If a computer is off or in sleep mode overnight Friday, the updates will install the next time the computer is powered on. 

A restart will be enforced during the update process.

If you have questions about the monthly updates please go to https://assist.canterbury.ac.nz/.

PeopleSoft unavailable 15 March from 9.15am

The UCPeople (PeopleSoft) system will be unavailable from 9:15am, Thursday 15 March for system maintenance.

We encourage staff to complete any UCPeople self-service transactions prior to 5pm today (Wednesday).

We apologise for the short notice and any inconvenience that this may cause. Another email will be sent to confirm once system maintenance is completed and UCPeople (PeopleSoft) is available again.