The Identity & Access Management Programme (IAM Programme) is replacing the aging and unsupported back end solution of the current IDMS system with the aim to modernise and future proof the IAM solution within UC.
During the term break, 26 August – 6 September 2019, the IT Service Desk will be operating reduced hours at our counter in the Central Library, Puaka-James Hight building, Level 2. We will be available 10am-3pm Monday to Friday.
Our normal hours of 8am-5pm will still apply to support via phone and the Self Service Portal.
IT Service Desk – your first point of contact for IT Services
Hours: 8am-5pm Mon-Fri
Self Service Portal: https://assist.canterbury.ac.nz/
Te Ratonga Tautoko Hangarau | IT Services: https://www.canterbury.ac.nz/its/
Phone: 03 369 5000 or Extn 95000 or NZ Freephone: 0508 UC IT HELP (0508 824 843)
All requests logged after hours will be attended to during business hours.
On Saturday 29 June 2019 from 9am we will be performing scheduled maintenance of network infrastructure.
The target time-frame for this maintenance window is approximately 6 hours.
Network services in the following buildings may be temporarily unavailable at times during these scheduled works: