Tag Archives: ITS

ICT Training Room 312 bookings

The ICT Training Room 312 has now been
transferred to the Web Room Booking System.

If you have an existing booking for this week (26-29 April), it has been transferred to the Web Room Booking System. You will receive confirmation of this shortly.

Please make any future bookings for the ICT Training Room 312 via Web Room Bookings.

Self Service Portal – post upgrade notice

On Friday 15th April, system maintenance and upgrades were performed successfully on the Self Service Portal. A very small number of changes will be visible to users of the Portal, including the presence of an ‘Order Now’ button, and the addition of ‘Time’ fields, on some forms.

If you are experiencing issues accessing the Self Service Portal following the upgrade, please ensure you clear your web browser cache or try using a different web browser. If you need assistance clearing your browser cache, please contact the IT Service Desk.

Copyright Management Project update

UC can now report to Copyright Licensing New Zealand (CLNZ).  This functionality was successfully built into Learn by ITS staff.  It went live on Thursday 31st March.  It has since been tested and is working well.

The report shows material which breaches copyright.  These breaches are now being checked, ready for our first report submission in June 2016.  Library staff will work together with affected academics on removing or replacing the items to make sure of compliance with our licence.

Guidance on how to stay within copyright law is available on the Library website: http://www.canterbury.ac.nz/irm/copyright/hardcopy.shtml

Guidance instructions for adding material to Learn are available here: http://library.canterbury.ac.nz/teach/e-linking-module/index.html

Effects of the upgraded IT firewall

Over the summer the IT team was hard at work installing software which upgraded the University’s firewall.

This was a much needed task as unfortunately there have been several cases of staff and students using what are called ‘peer to peer applications’ to illegally download material. This is a violation of copyright.

The upgraded firewall will be restricting access to peer to peer applications which can and have been used to download illegal material.

There has already been some analysis done to ensure that known, legitimate peer to peer applications are allowed to be accessed via the firewall.

However this software could be a bit overzealous.  So if you’ve found you are being denied access to something you legitimately need access to, please log a request with us through the ITS Self Service portal.

Please log it under ‘IT Services – 01 Account Management’ and then use the general enquiry link.

Thank you in advance for your understanding,

Malcolm and the IT team