Tag Archives: ITS

Effects of the upgraded IT firewall

Over the summer the IT team was hard at work installing software which upgraded the University’s firewall.

This was a much needed task as unfortunately there have been several cases of staff and students using what are called ‘peer to peer applications’ to illegally download material. This is a violation of copyright.

The upgraded firewall will be restricting access to peer to peer applications which can and have been used to download illegal material.

There has already been some analysis done to ensure that known, legitimate peer to peer applications are allowed to be accessed via the firewall.

However this software could be a bit overzealous.  So if you’ve found you are being denied access to something you legitimately need access to, please log a request with us through the ITS Self Service portal.

Please log it under ‘IT Services – 01 Account Management’ and then use the general enquiry link.

Thank you in advance for your understanding,

Malcolm and the IT team

TOP TIP FAVOURITES – PART II

Happy New Year from Top Tips!

I hope you had a great Christmas and some time to rejuvenate.

It’s easy to miss an edition of Intercom and so miss a reminder for a Top Tip, so we finished last year with a collection of favourites…
Top Tip Favourites – Part I

…and a lot of people liked those tips, so we’re launching into 2016 with some more favourites.

Top Tip Favourites – Part II:

Want Action From an Email?

Zoom using the scroll wheel on your mouse

Quick full stop on your mobile device

Don’t type that text – dictate!

Copy using the Click and Ctrl-Drag method

Were these tips helpful to you? Anything else you want to know? Feel free to let me know in the comments below.

Like these tips? Want to see MORE?

Learning and Development

TOP TIP FAVOURITES – PART I

Some of our favourite Top Tips for 2015:

Resize a program window to fit half your monitor

Resize a program window to stretch across both your monitors

Make your computer type “University of Canterbury” (and other repetitive long phrases) for you.

Use Jump Lists to quickly locate your regularly-used files

Gain quick access to the Folders you use most

Email an open file from Microsoft Office programs

Top Tips will be returning in January 2016.
Have a great Christmas!

Were these tips helpful to you? Anything else you want to know? Please leave a comment below!

Like these tips? Want to see MORE?

Learning and Development

Want Action From an Email?

Just a reminder: if you are sending an email to multiple recipients, make sure the ones you want some kind of action or response from are in the To:  field, not the CC:  field.

It might sound obvious, but sometimes people expect action from those in the CC:  field, and wonder why they are not getting a response.

Think of the CC:  field as a “For Your Information” field.

Have you seen these:
Don’t type that text – dictate!
Press Enter!

Were these tips helpful to you? Want to see MORE?

Anything else you want to know? Please leave a  comment below!

Learning and Development