Tag Archives: ITS

Use a different Out of Office Reply for senders outside UC

Most of us know how to switch on Out of Office Replies, and even how to do so days or weeks early so that it kicks in automatically.  But do you know that you can specify one reply for messages from within UC, and a different reply for messages from outside UC, or even none at all?

We will usually give more detail in our internal replies than to those outside the University.

In Outlook, when you set up your Automatic Replies (>File>Automatic Replies):

  1. Switch on Send automatic replies, and specify a date range if desired.
  2. Click the Outside My Organization tab.
  3. Click the check box for Auto-reply to people outside my organization.
  4. Enter your Out of Office message for people outside the University.
    NOTE: If you wish to use the same message you’ve used for Inside My Organization, for recipients outside your organisation, simply copy your message from Inside My Organization and paste it into the Outside My Organization message area using Ctrl+C (copy) and Ctrl+V (paste).
  5. Click the OK button.

Was this tip helpful to you? Anything else you want to know? Please leave a  comment below!

Like these tips? Want to see MORE?

Learning and Development

Email an open file from Microsoft Office programs

This is a repeat, but I still encounter staff who are overjoyed to discover that you can email a file directly from Word, Excel, PowerPoint… in fact, any Microsoft Office program.

This is very useful when you have finished working on a  file and wish to email it – a much quicker (and simpler) option that opening a new Outlook message and attaching the file to it.

  1. Ensure you have the file open  (as you will if you are working on it).
  2. Click the Email button on the  Quick Access Toolbar.

    quickaccesstoolbar

A new email displays, with the file attached to it.

  1. Complete and send the Email message.

Was this tip helpful to you? Anything else you want to know? Please leave a comment below!Like these tips? Want to see MORE?

Learning and Development

Press Enter!

Please…learn this tip. It’s agonising to watch people not doing this.

Any time you need to click an OK/Submit/Go button on your computer, this tip is going to save you effort and time!

So, you’ve just finished doing something on your computer, and you need to click the OK/Submit/Go button. Which of the following options is quicker, easier, and more efficient?

Option A: Reach out… find your mouse… move it to see where the cursor is on your monitor… move the mouse cursor to that OK/Submit/Go button… carefully, so you don’t miss… and… click it.

OR

Option B: Press Enter.

Yes, you can just press the Enter key on your keyboard!
This has exactly the same result as clicking the OK/Submit/Go button with your mouse, but it is a lot simpler. And easier!

So next time you need to click an OK/Submit/Go button,
JUST PRESS ENTER!

Note: some systems don’t respond to pressing Enter to activate the OK/Submit/Go button. On those systems you will still need to use the mouse.

Was this tip helpful to you? Anything else you want to know? Please leave a  comment below!

Like these tips? Want to see MORE?

Learning and Development

VOIP and Lync Phone Outage – Saturday 12 September

On Saturday 12 September, from 9.00am-11.00am,  there will be an outage to equipment supporting the phone system. For a short time during this period incoming and outgoing calls for both VOIP phones and Lync, may not complete and connected calls may be dropped.

———————————————————————–
IT Service Desk – your first point of contact for IT Services
Hours: 8am-5pm Mon-Fri
Self Service Portal: https://assist.canterbury.ac.nz/
Phone: 03 364 2060 or Extn 6060
All requests logged after hours will be attended to during business hours.
———————————————————————–

UC FMIS Refresh Project update

The UC FMIS Refresh Project is progressing on schedule and is targeted to go-live in early October 2015.  Project scope includes changes to IT infrastructure, some functionality, and integration with peripheral systems and related processes, which will help UC, move to a fully supported environment.

Key milestones

The User Acceptance Testing (UAT) phase, lead by Judy McKay, begun on 18 August and is planned to complete in mid-September.

End User training invites for Unimarket, scheduled for 28-19 September have been sent.

For updates please check the Project web site https://intranet.canterbury.ac.nz/fmisrefresh/

For further information or questions please contact the Project Manager, Reuben Hunt, reuben.hunt@canterbury.ac.nz.  Let him know if you would like to be added to his distribution list(s) for regular email communications.