Tag Archives: learn

LEARN is getting a facelift!

On 10 November 2019 LEARN will be upgraded. A consequence of the upgrade will be a change to how LEARN looks. It will have a cleaner, contemporary interface and an improved experience on mobile devices. In addition, the upgrade will include improved: forum management, messaging interface, and analytics.  All courses and their activities and resources will remain unchanged.

Front Page

Course Page

During 2019 the e-Learning Support team has been finding out what people think of LEARN and working to create the new look and feel based on feedback from staff and students.  There will be a number of opportunities to become familiar with the changes:

If you have any specific feedback about the theme please contact:   e-learning@canterbury.ac.nz

Learn NZ Sign Language

NZ Sign Language (NZSL) classes will be held in the Puaka-James Hight building each Thursday in term 2, (May 2, 9, 16, 23 and 30) from 12 to 12.50pm.

Participants will learn the finger-spelling alphabet and basic phrases, some university specific vocabulary and basic grammar. No previous NZSL experience is required.

The course is open to both students and staff and the cost is $50. Please email nicola.mcdonald@canterbury.ac.nz  to register.

UPDATE 15/3/18 – Learn Performance Issues during Start of Semester

This year our online e-learning system (Learn) experienced a substantial increase in usage compared to previous years. Unfortunately it has struggled to keep up with the load, and has continued to experience periods of slow performance and system outages.

ITS continue to monitor Learn closely, and are working with an external support vendor to resolve these Learn performance issues. However this work is still underway and we cannot yet confirm when these issues will be fully resolved.

We apologise for any impact caused by these performance issues.

———————————————————————–

IT Service Desk – your first point of contact for IT Services

Hours: 8am-5pm Mon-Fri

Self Service Portal: https://assist.canterbury.ac.nz/

Phone: 03 369 5000 or Extn 95000 or NZ Freephone: 0508 UC IT HELP (0508 824 843)

All requests logged after hours will be attended to during business hours.

———————————————————————–

Learn Performance Issues during Start of Semester

This year our online e-learning system (Learn) experienced a substantial increase in usage compared to previous years. Unfortunately it has struggled to keep up with the load, and has experienced periods of slow performance and system outages. These issues were most noticeable on Mondays and Tuesdays, which corresponded to peak usage.

ITS has been working with an external support vendor to make changes to the Learn system, and performance has been improving and stabilising. There is still some work to be completed however, and ITS will continue to monitor Learn closely – particularly during peak usage periods.

We apologise for any inconvenience caused by these performance issues.

———————————————————————–

IT Service Desk – your first point of contact for IT Services

Hours: 8am-5pm Mon-Fri

Self Service Portal: https://assist.canterbury.ac.nz/

Phone: 03 369 5000 or Extn 95000 or NZ Freephone: 0508 UC IT HELP (0508 824 843)

All requests logged after hours will be attended to during business hours.

———————————————————————–

 

Have you updated your Echo360 links in LEARN?

At the end of 2017, Echo360 was upgraded to a new cloud-based system. All historical course recordings were transferred, and 2018 lecture capture requests are scheduled into the new system.

The old Echo360 system will be decommissioned at the end of March. Before this happens, it is important that teaching staff:

  • Check that all requested historical course recordings have successfully transferred.
  • Update old Echolinks to individual recordings, with links to those recordings now in the new system.

Instructions on updating EchoLinks can be found at Echo360 Help: Managing Recordings

Echo360 can be accessed from the Course Recordings block on LEARN course pages.If any historical lecture recordings are missing or not working correctly, a working copy can usually be transferred from the old system. This needs to be done before the old system is decommissioned.

New Echo360 familiarisation

Before Semester 1, interactive sessions are now available in mid-February. For more information and registration, go to http://canterbury.libcal.com/calendar/tst/

Any questions, or training requests, can be sent to e-Learning Support via Assyst Self Service.