Tag Archives: learn

Changes to LEARN on 10 November – What you need to know

Kia ora tātou,

I would like to let you know about some changes to LEARN on 10 November that you will need to be familiar with when teaching and supporting students.

What is happening?

On 10 November 2019 LEARN will be upgraded. This upgrade will include a change to how LEARN looks, as part of a project to modernise the appearance and navigation of LEARN. It will have a cleaner, contemporary interface and provide an improved experience on mobile devices. In addition, the upgrade will include improved forum management, a better messaging interface, and enhanced learning analytics.

Will my LEARN course change?

No. All existing courses and their activities and resources will remain unchanged. Logging in to the development site (learnuat.canterbury.ac.nz) will allow you to see what your course will look like, although recent changes will not be visible on the development site.

What will change?

As well as the overall look and feel, some icons and processes will change to improve navigation.

How were staff and students consulted?

Staff and student focus groups, and a staff survey were carried out between March and July 2019. It was identified that while some were happy with the current look and navigation, many indicated that it appeared dated and in need of a refresh.

How will staff be supported?

Staff will be supported in multiple ways. These include:

I’m concerned as I’m running a summer course or will be using LEARN straight after the upgrade, so what should I do?

If after reviewing all of the resources mentioned above, you would like additional support or to discuss this further, please email: e-learning@canterbury.ac.nz.

Ngā mihi,

Alex Hanlon
Executive Director | Kaihautū Matua
Learning Resources | Te Ratonga Rauemi Ako

LEARN is getting a facelift!

On 10 November 2019 LEARN will be upgraded. A consequence of the upgrade will be a change to how LEARN looks. It will have a cleaner, contemporary interface and an improved experience on mobile devices. In addition, the upgrade will include improved: forum management, messaging interface, and analytics.  All courses and their activities and resources will remain unchanged.

Front Page

Course Page

During 2019 the e-Learning Support team has been finding out what people think of LEARN and working to create the new look and feel based on feedback from staff and students.  There will be a number of opportunities to become familiar with the changes:

If you have any specific feedback about the theme please contact:   e-learning@canterbury.ac.nz

Learn NZ Sign Language

NZ Sign Language (NZSL) classes will be held in the Puaka-James Hight building each Thursday in term 2, (May 2, 9, 16, 23 and 30) from 12 to 12.50pm.

Participants will learn the finger-spelling alphabet and basic phrases, some university specific vocabulary and basic grammar. No previous NZSL experience is required.

The course is open to both students and staff and the cost is $50. Please email nicola.mcdonald@canterbury.ac.nz  to register.

UPDATE 15/3/18 – Learn Performance Issues during Start of Semester

This year our online e-learning system (Learn) experienced a substantial increase in usage compared to previous years. Unfortunately it has struggled to keep up with the load, and has continued to experience periods of slow performance and system outages.

ITS continue to monitor Learn closely, and are working with an external support vendor to resolve these Learn performance issues. However this work is still underway and we cannot yet confirm when these issues will be fully resolved.

We apologise for any impact caused by these performance issues.

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IT Service Desk – your first point of contact for IT Services

Hours: 8am-5pm Mon-Fri

Self Service Portal: https://assist.canterbury.ac.nz/

Phone: 03 369 5000 or Extn 95000 or NZ Freephone: 0508 UC IT HELP (0508 824 843)

All requests logged after hours will be attended to during business hours.

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Learn Performance Issues during Start of Semester

This year our online e-learning system (Learn) experienced a substantial increase in usage compared to previous years. Unfortunately it has struggled to keep up with the load, and has experienced periods of slow performance and system outages. These issues were most noticeable on Mondays and Tuesdays, which corresponded to peak usage.

ITS has been working with an external support vendor to make changes to the Learn system, and performance has been improving and stabilising. There is still some work to be completed however, and ITS will continue to monitor Learn closely – particularly during peak usage periods.

We apologise for any inconvenience caused by these performance issues.

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IT Service Desk – your first point of contact for IT Services

Hours: 8am-5pm Mon-Fri

Self Service Portal: https://assist.canterbury.ac.nz/

Phone: 03 369 5000 or Extn 95000 or NZ Freephone: 0508 UC IT HELP (0508 824 843)

All requests logged after hours will be attended to during business hours.

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