Tag Archives: outage

Outage for data storage improvements

From 9.30pm Friday 12 April until 5pm Sunday 14 April, a data storage migration will take place.

During this time you will not be able to log onto the UC network.

This planned storage outage is necessary to replace the outdated storage environment currently in place at UC. During this outage access to your files from university devices will not be available.

Why is it necessary?
The current data storage infrastructure is outdated and has almost reached the limit of its capacity. Demand for data storage capacity has increased approximately 30% annually in the last five years.

What will the benefits be?
Improved performance, reliability and larger storage allowance of our network for both students and staff. The system will look the same as before.

How to manage activities during the outage

  • Remote access will be disabled during the outage period.
  • Services such as the Library, RecCentre and Security will continue to operate as usual.
  • Staff will be able to use PeopleSoft, the intranet, email and LEARN from personal devices over the weekend.
  • Students will be able to use LEARN, Office 365, OneDrive, email and UCGo from personal devices over the weekend.

To ensure the success of the migration
Please log off and power down your UC PC desktop or laptop by 9.30pm on Friday 12 April and do not log on or power up your UC PC desktop or laptop until 6am Monday 15 April.

Please share this message with your team as soon as possible.

Information on this outage will also be included in UC’s staff newsletter (Intercom) and student newsletter (Insider’s Guide). There will also be an all staff and all student email sent week commencing 8 April.

For more information see the Q&A sheet here>.
For technical questions please email Vincent Jordan.

Ngā mihi

Andy Keiller
Chief Information Officer

PeopleSoft Outage

The PeopleSoft system will be unavailable from 12pm, Friday 29 January until 8.30am, Monday 1 February due to planned system maintenance.

We encourage staff to complete any urgent PeopleSoft self-service transactions prior to the outage, and apologise for any inconvenience that this may cause.

If you have any questions about this maintenance, or problems once the system is restored, please contact the ICT Service Desk.

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ICT Service Desk – your first point of contact for ICT Services
Hours: 8am-5pm Mon-Fri
Self Service Portal: https://assist.canterbury.ac.nz/selfservice/
Phone: 03 364 2060 or Extn 6060