UC has started a programme of work to assess and implement intelligent automation opportunities across the university and form a Centre of Excellence in process automation. The aim of this programme is to utilise intelligent automation to provide improved service to students, clients, suppliers and staff and provide staff with more time to complete unfinished tasks, solve complex problems, and perform additional tasks. UC currently has two automated processes live and running, with a further three in development.
The aim of this session is to cover the following four topics:
- What is Intelligent Automation, and where does Robotic Process Automation (“RPA”) sit on the spectrum between rules-based and adaptive thinking.
- What is UC currently doing in Robotic Process Automation, including case studies and end-user experiences.
- Could RPA be a potential solution for a current pain point you experience that is effecting your ability to complete your required tasks, or provide the required level of service to UC’s students, clients and staff.
- What are the required skillsets for working with intelligent automation, and how can I upskill myself.
If you have any questions, please get in touch with the team at firstname.lastname@example.org.
We will re-run a similar session 12pm – 1pm on Friday 27 September at Puaka James Hight 210 for those who are unable to make the first session.