Tag Archives: Spam

Current email issue

Some staff across the University may have experienced emails ‘bouncing-back’ from various accounts, and not getting through to the intended recipient.

It appears several UC accounts have been compromised and have been used to spam other computers around the world (accounts are often compromised as a result of phishing campaigns).

Brand protection and compliance services providers (used to protect email services) have seen this spamming activity being generated from the UC domain name and are now blocking our domain name.

The compromised accounts have now been repaired and restored, however it is likely to take a further 48 hours to cycle off the lists that are currently blocking the UC domain name.

For further information contact the IT Service Desk on 0508 UC IT HELP (0508 824 843) or on 03 369 5000.

Or log a ticket on the IT Self Service portal: https://assist.canterbury.ac.nz/selfservice/

Email phishing test exercise

Did you know 45% of the world’s sent email is SPAM? While some SPAM email can be harmless enough, there are people out there who use email to target others, exploit their personal information and data or alter the behaviour of the device they are using.

To help us understand how well we are supporting and educating UC students and staff on cyber security we will be carrying out random phishing test exercises between now and the end of year.

The exercise will involve sending emails that use techniques similar to those used by cyber criminals to encourage the recipient to take a specific action. We will send these to a random group of UC email addresses and monitor the outcome – link clicks or attachment opens. We will only be recording the number of actions taken during the exercise and what technique was responded to. No personal information of individuals in the test group will be retained.

UC takes this kind of exploitative SPAM email seriously and employs a number of tools to reduce the amount that gets to you. The most effective way to reduce harm to you, your data and UC is to be aware of techniques being used by cyber criminals and to educate users about what to look for, how to react and who to report incidents to.

If you have any questions or concerns please contact the ITS Service Desk on 0508 UC IT HELP (0508 824 843) or on 03 369 5000.