Tag Archives: student experience

Enrol in Person: New process for Semester Two 2018

You may recall the long queues that have traditionally marked international enrolment in person. This is set to change for the next intake in Semester 2, with improvements being piloted by the Student Success and Enrolments teams and the Student First Programme to ensure that students arrive prepared and UC is better able to manage the process.

What are we doing differently?

• International students arriving for Semester 2 are being targeted with specific communications to ensure they arrive in New Zealand with courses selected and the correct documentation submitted.

• Student Advisors from the Colleges are proactively reaching out to students to provide course advice.

• Students are booking into scheduled enrolment events on campus between 4 -13 July. These events are a joint initiative between Enrolments, the Colleges, Student Success, the Finance Team, IRO, and SSAC.

• While the administration process happens behind the scenes, the 20 students in each session are whisked off to a specially designed event run by Student Success.

• The International Student Lounge will be set up in Level 2, Puaka-James Hight from 4-13 July and will host events along with Matariki.

Benefits of the new process

• Students know ahead of time when their enrolment will be processed.
• Rather than waste time in queues, students have an opportunity to ask questions, meet friends, and relax in a student friendly environment.
• UC staff know who is coming and when and can use the structure to better plan and prepare resources.
• Pilot for Enrolments 2019 – we’re hoping this will make a real difference to the student experience and relieve the pressure on staff. This is a great opportunity to stress test the new process and refine it before the next large international student intake in 2019.

Who’s involved?

• College Student Advisors: Early course advice
• Programme Coordinators / Heads of Department: Course approvals
• Enrolments Team: Enrolments administration and coordination
• Student Success Team: Enrolment event management
• Finance Team
• Student First Programme: Admission and Enrolment Management project team

How Can You Help?

We need volunteers to greet and talk to students in the welcome centre and international lounge between 4-13 July. If you’re available to help, for any length of time, contact rose.reynolds@canterbury.ac.nz

If you see International students on campus looking lost during this time, direct them to the international student lounge on Level 2, Puaka-James Hight.

• If you are a student advisor/programme coordinator, be proactive in providing course advice over the coming 3-4 weeks
• Proactively work through course approvals prior to 4 July
• During the Enrol In Person Window, please be prepared to work with students who may not have had course advice prior to arriving or need courses approved.

Be aware of what is going on and if someone asks for help, put your hand up.

ITS and Facilities
The operational teams depend on key IT infrastructure over this time so please be prepared to provide support as required.

Student First Programme: The Technology Story

The Student First Programme recently hosted an open information session on their Technology Story.

Ian Vanstone, Chief Technology Officer at IntegrationWorks, lead architect Kris Thornley and technology lead Dave Quennell spoke about digital trends in the education sector and other industries, and how the Student First Programme is working to create a leading edge platform and competitive advantage for UC. 


Missed the session? Watch the video here:

The Student First Programme team are planning more information sessions like this and we’d love to know what you want to find out more about. You can contact us at studentfirstprogramme@canterbury.ac.nz

Samoan Language Week – ‘Kindness given, kindness gained’

“O la’u gagana o lo’u fa’asinomaga, o la’u gagana o lo’u mitamitaga, o la’u gagana o lo’u maluapapa”
“My language is my identity, my language is my pride, and my language is my shelter”

My language defines me and my ancestors. They sacrificed for my freedom, to speak freely and when appropriate. My language is a part of my identity that I take pride in.

I see it as my comfort zone because I feel confident when I speak my language as opposed to English. I don’t have to worry about “fobbing out” in front of people. This is what my language means to me as a Tama’ita’i Samoa (a woman of Samoa).

Words, when spoken in Samoan, lend very deep meaning. They say that words hurt more than anything else, and I tell you Samoan words hurt me a million times more than English words could. However, Samoan words are also the most soothing to me, for example when you hear an elder (or anyone in particular) speak our mother tongue. The words are spoken with so much grace and knowledge, you can feel the joy they bring. This is a constant reminder that our talatu’u – history was passed down from generation to generation through (mostly) stories.

This week is not only about celebrating our language, it’s also a celebration of our culture. The theme this year is – “Kindness given, Kindness gained” for Samoan Language Week (27 Mē – 2 Juni 2018). Kindness also known in Samoan as ‘Agalelei’ is one of the core foundations of Fa’a Samoa (Samoan culture and traditions). Everything you do within our culture, you should do it with kindness and with no expectation of anything in return.

This week is also a week of remembrance as Samoa celebrates its fifty-sixth year of Independence. We remember our people who fought hard for the freedom that we get to enjoy today.

‘If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language that goes to his heart.’ Nelson Mandela

Ia manuia le vaiaso ole Gagana Samoa.

Understanding Ramadan 15 May to 14 June

Ramadan is an important festival for the Muslim faith, and this year will go from the 15 May until the 14 June. Wasim Khan, a doctoral student at UC and member of the UC Muslim Student Association, explains what Ramadan means for UC’s Islamic community.

“Ramadan is a month in which Muslims are obliged to fast as God Almighty says in Quran’s chapter 2, verse 183, “O you who believe! Fasting is prescribed upon you as it was ordained to those before you, so that you learn self-restraint.

Ramadan is also the month of the revelation of Holy Quran. Fasting is the fourth pillar of Islam, among the five pillars. Fasting means no eating, drinking, husband-wife relationship, or immoral activities (lies, cheating etc)  from dawn till sunset. These are the basis of why we Muslims fast and what makes Ramadan important.

Next is the role of fasting in personal lives and society. The main aim of fasting is to train ourselves how to abstain from what God Almighty has ordered us to stay away. It is a practice for spiritual elevation and having more control on our desires as we are the best judge for ourselves since no one knows whether we are fasting or not.

From society’s perspective, Ramadan is a month of giving and taking special care of poor people around us. Paying Zakat (alms-giving), which is one of the five pillars of Islam, is encouraged in Ramadan. Spending a lot for charity is also encouraged in Ramadan. So overall Ramadan is a month (a) to be a better person, (b) more self conscious with spiritual elevation, (c) controlling desires and bad habits, (d) experiencing how it feels when we are hungry like many of the people around us, (e) equality for rich and poor; (f) lastly it is now common in various countries to practice “intermittent fasting”, so we can understand the health benefits of Fasting based on the scientific research conducted so far.

On campus we arrange five prayers at our Musallah (prayer room) at 37 Creyke Road, and we arrange Iftar (breaking the fast) and dinner for over 100 students. This gives us an opportunity to spend time and pray together for the whole month, which is an exciting experience we share at UC during Ramadan.

Ramadan Kareem!

Student First – The Technology Story: guest speakers at open information session

Student First – Ākonga ki Mua is a business change programme UC is undertaking to transform the student administration experience, so that we can grow student numbers and achieve our strategic goals.

Student First will make our Academic Regulations, business processes and systems modern, user friendly and effective.

We’re implementing exciting new technology solutions, which will provide a seamless experience for students and staff and make UC more resilient, responsive to the market and future trends. Our architecture is unique to UC and we have an industry leading team helping us build it.

Hear all about it  – robust, reliable and future-proofed – Thursday 31 May, 10.30am  – 12pm, Undercroft 101

Join us on Thursday 31 May to hear from Ian Vanstone, Chief Technology Officer at IntegrationWorks. Ian travels the world advising large business clients, and is a highly regarded expert in this area.

We’re working with Ian’s team at IntegrationWorks to ensure that UC’s new systems are robust, reliable and future-proofed.

This provides independent oversight and ensures best practice on Student First.

The discussion will be a high level overview suitable for all levels of technology understanding. Ian will give an overview of the technology story so far, why it’s so special and how we’re working on the Programme. Members of the Student First Programme team, including our Technology Manager Dave Quennell, and Lead Architect Kris Thornley, will be on hand with updates on how we’re tracking.

Curious? All welcome

Come along if you’re curious about what we’re up to, what we’re building and who we’re working with to provide a world-class student administration experience.

The presentation will run for 60 minutes, with 30 minutes for Q&A afterwards with Ian and the Student First Programme team.

What are the benefits of Student First?

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