Tag Archives: student support

Enrolment changes, withdrawals and refunds

Some students are thinking about changing their enrolment or withdrawing from a course. There are important final dates they need to know. Please pass on this information to individuals, or in classes.

  1. The last date to make changes to enrolment or to withdraw with a full refund from Semester 1 courses that start Monday 19 February 2018 is Friday 2 March.
  2. For full-year courses, the final date to withdraw with a full refund is Friday 9 March. The University is unable to make any refunds after this date.
  3. NOTE: If students do not withdraw by 2 March their future entitlement to fees-free will be affected.

For further help and information on enrolment changes and withdrawals students can phone the Contact Centre on +64 3 369 3999 or 0800 VARSITY. Alternatively they can email enrol@canterbury.ac.nz

Helping students make decisions

You may find yourself in a position to give a student advice  ̶   you can also reassure them there’s a lot of support available and that it is OK to change their mind. They can visit www.canterbury.ac.nz/support or talk to any of the following:

Ngā mihi,

Lynn McClelland
Executive Director, Student Services and Communications | Kaihautū Matua Te Ratonga Ākonga me te Whakapā

Student Care’s role at UC

Student Care is here to help any students who might need extra support and guidance with any issues that may be impacting their studies and wellbeing. We can help students to identify issues, explore options and work out an action plan.

You can refer students to us directly or speak to us about a student situation or concern in confidence for advice on how to manage the situation.

Contact: 03 369 3388


Watch this  1 min 30 sec video to find out more.

Indonesian students affected by earthquake and tsunami warnings at home

The following message has been sent to Indonesian students from the Student Development team. 

Please refer to it if you have any Indonesian students affected by the earthquake and tsunami warnings. 

We are contacting current and prospective Indonesian students as a response to the earthquake which hit Indonesia 02/03/16.

Our thoughts are with you as reports are emerging about the impact of the Indonesian Earthquake and Tsunami warnings which followed. We realise that you may have loved ones or people that you are concerned about at this time.

If these events are causing you concern or distress or affecting your studies in any way, we encourage you to talk to those around you in either your accommodation, college, school or department and know that there are a dedicated team of support, development and Health Care services accessible here on campus.

When events such as an earthquake occur it can be a challenge to check on the safety and welfare of family members and loved ones in the worst affected areas. Please let us know if you have been unable to reach loved ones and we can work with the Red Cross to assist or make contact directly yourself. The Red Cross has a people finding service called Family links which can assist with getting information from people responding to the situation on the ground.  Email: familylinks@redcross.org.nz, or call 04 494 1312 or 027 846 5363 and you will be assisted to register your enquiry.

Another practical way we can assist is by helping you to phone home. Please come to our offices on Level 2 of Puaka-James Hight (Central Library) and you would be welcome to try to call out from here.

Please feel free to make contact with the Student Development Team if you have been affected by these events or just drop in for a drink and a chat.

Other support services on campus

Please remember you do not have to deal with things on your own, we are here to assist.

Craig Forman

On behalf of the Student Development Team