Tag Archives: Upgrade

Changes to LEARN on 10 November – What you need to know

Kia ora tātou,

I would like to let you know about some changes to LEARN on 10 November that you will need to be familiar with when teaching and supporting students.

What is happening?

On 10 November 2019 LEARN will be upgraded. This upgrade will include a change to how LEARN looks, as part of a project to modernise the appearance and navigation of LEARN. It will have a cleaner, contemporary interface and provide an improved experience on mobile devices. In addition, the upgrade will include improved forum management, a better messaging interface, and enhanced learning analytics.

Will my LEARN course change?

No. All existing courses and their activities and resources will remain unchanged. Logging in to the development site (learnuat.canterbury.ac.nz) will allow you to see what your course will look like, although recent changes will not be visible on the development site.

What will change?

As well as the overall look and feel, some icons and processes will change to improve navigation.

How were staff and students consulted?

Staff and student focus groups, and a staff survey were carried out between March and July 2019. It was identified that while some were happy with the current look and navigation, many indicated that it appeared dated and in need of a refresh.

How will staff be supported?

Staff will be supported in multiple ways. These include:

I’m concerned as I’m running a summer course or will be using LEARN straight after the upgrade, so what should I do?

If after reviewing all of the resources mentioned above, you would like additional support or to discuss this further, please email: e-learning@canterbury.ac.nz.

Ngā mihi,

Alex Hanlon
Executive Director | Kaihautū Matua
Learning Resources | Te Ratonga Rauemi Ako

Is Windows 10 rolling out across UC?

The number of computers requiring Windows 10 at UC is increasing, as is the demand for a standard Windows 10 across UC.

The ‘Windows 10 and Office 2016 Upgrade’ project is coming together to coordinate and manage this. It will involve the upgrade of compatible desktops, laptops and tablets, currently on Windows 7. It will also update existing Windows 10 computers.

Where is Windows 10 already?
How will it work?

The upgrade will be done gradually across UC – unit-by-unit, school-by-school. Each area will be contacted well in advance.

The Windows 10 upgrade will most likely be scheduled overnight, as installation takes a couple of hours. The installation will also include an upgrade to Office 2016 from Office 2013.

The day after, specialist staff will be on hand to ensure the upgrade was successful and assist with relevant issues.

We will try to find the best time with the least disruption for your area, but inevitably there may be times that are not ideal. We apologise in advance if the dates chosen are not convenient for all users.

The upgrade process is currently being refined to ensure as much is carried over from your Windows 7 setup as possible.

How different is Windows 10?

For the majority of functionality, there are only minor differences between Windows 7 and Windows 10. Office 2016 is also very similar to Office 2013.

As well as providing hands-on support immediately after the changeover, we will also provide you with online guidance to help make the transition as smooth as possible.

For further information, click here for intranet-based guidance.

Ngā mihi,

The Project Management Office (PMO), in collaboration with Client Technology Support (CTS).

 

 

Ready for Semester 1?

With the start of the semester only a few days away, what do I need to consider, before walking into a teaching space?

It could be one I have used before, or a new one to me.

Use the links below to LEARN, with teaching staff log in.

Upgraded teaching spaces

A number of spaces have been upgraded and enlarged over the summer period. Some building names have even changed.

There may be new lecterns, controls, annotation monitors, and microphones.

It may be worth viewing spaces well before teaching, rather than being surprised on the day.

Windows 10

We now have Windows 10 installed in Resident PCs – the PC in teaching space lecterns.

Common mistakes

It is easy to forget simple things, in the rush to get in and get started. And when finishing up.

Lecture capture

The new Echo360 has been in place since late last year. And more teaching spaces than ever, now have lecture capture installed.

Noting there is no backup, or just-in-case capture taking place. Semi-automated lecture capture only takes place in installed spaces, if requested and confirmed in advance. Consider this well in advance, for Semester 2.

Dealing with fire and emergencies

When teaching, be prepared for those rare situations.

Support

This can be requested though a quick web form on Assyst Self Service, selecting Services on the left, and then the provider.

All the best for your first teaching activity.

When is Windows 10 coming to teaching spaces?

A number of teaching spaces have a computer installed in the lectern, for teaching staff. This is known as the ‘Resident PC’.

With Windows 10 having been around since mid-2015 – and by now well bedded in – it is time to take advantage of this operating system, within live teaching activities. The physical PC will stay the same. And an upgrade of the install on Resident PCs, from Windows 7 to Windows 10, will be for Semester 1, 2018.

What does this mean for teaching staff?

It means a pretty similar looking way of working with a PC, a few slightly different ways of doing things, and some enhancements.

What is different?
  • A new look start menu, with ’tiles’ to assist finding programmes. A folder icon is there, for accessing files, such as on a plugged in USB memory drive.
  • There are more programmes for easy access, on the task bar, at the bottom of the screen.
  • Office 2016 will be opening presentations and documents, so you may just want to test existing materials out beforehand.
How about accessing the internet?

All the usual web browsers will be available, with each now having  a consistent set of UC teaching-specific favorites/bookmarks appearing in the toolbar.

How about accessing presentations or documents?
  • It is still recommended files be on a USB memory drive, or by having them on LEARN for access.
  • For those that really have to log out, and log in, the existing process will take longer. Much quicker to use a new ‘Remote Desktop’ programme on the task bar.  For this make note of your computer ID, found on a white UC label on your PC/laptop.
When can I try this out?

From Friday 8 November. Just check Timetable Reports, to ensure spaces are available, before heading over to:

  • Engineering Core E5
  • Jack Erskine 101
  • Jack Erskine 111
  • Jack Erskine 121
  • Undercroft 101 (seminars)
  • Dovedale  DD02 (meetings/video conferencing)
  • Wheki 104

For more guidance on Resident PCs, and teaching space technologies, head to LEARN, with teaching staff login.

Ngā mihi,

Audio Visual Services, with Client Technologies Support and e-Learning Support.