IN A NUTSHELL, THERE ARE 2 THINGS YOU NEED TO DO:
If you experience issues with remote access please Log an assyst request and ITS will be able to assist.
To use IT services or resources from off-campus – for example at home or a hotel – you need to use something called ‘Remote Access‘. The term ‘Remote Access’ in the UC context means you are authorised to access IT services or resources when away from the campus.
You will also encounter the term ‘Remote Desktop‘. In the UC context, this means connecting to a computer or server that is located on-campus.
Step 1: is to Register for Remote Access (click link)
It is recommended that all staff register for remote access, even if you do not expect or intend to use the service, as this will reduce effort needed to get set up should your circumstances change in the future.
Step 2: is to Connect to UC services from off-campus (click link)
using your Personal computer (Windows or a Mac) or UC provided Windows laptop or a UC provided Mac.
You can access these instructions from the ITS website under the Staff Tab:
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