All posts by emk48

Have your students had their say?

The UCount Survey for 2021 has been running for two weeks now, providing students with an opportunity to have their say. The response rate is currently sitting at 15%, compared with last year’s total response rate of 34%. With one week to go, we need your help to improve response rates!

You can encourage your students to get involved by sending an email reminder out to students in your school, or by telling them in class. Remember, there’s heaps of great prizes up for grabs! Attach the prize list below and let your students know that their feedback matters. The UC School of Business has sent out a targeted reminder to students including the prize list, and we saw a responses from this!

Remember, the UCount survey feeds into multiple ESI dashboards, which are accessible to all staff. These dashboards include particular information on the experiences of thesis students, graduates, as well as course-taking students’ perceptions of teaching quality and engagement, and much more.

For any questions, or if you would like ESI to come speak to your team about student survey data, please email Ellie Kay and Elyse Thompson at surveys@canterbury.ac.nz.

Are you part of the 173?

Over the past few months, the Ako Marake | Evaluation and Student Insights team have been sharing some of the high level results from UCount 2020 in Tū ki te tahi. This campaign has been successful, with over 170 staff members accessing at least one of the dashboards available for staff use. Keep your eyes peeled for more interesting data as the year progresses!

These dashboards, which house data on students’ academic and non-academic experiences at UC, are accessible to all staff. They include particular information on the experiences of thesis students, graduates, as well as course-taking students’ perceptions of teaching quality and engagement, and much more.

The 2021 UCount survey, which feeds into multiple ESI dashboards, has gone live to all students today! There’s a heap of prizes that have been put up by various teams and businesses across campus to incentivise students to participate. You might see advertising around campus promoting the survey, and a concentrated effort is being undertaken across UC to try and ensure every voice is heard.

If you’d like to be involved in the promotion efforts, we’ve included a picture below that you can put at the start of your lectures of print off to put in your common areas.  You can save the image by right clicking on it. The more responses we get, the better the data is for you, our dashboard users.

Watch out for new posts in Tū Ki Te Tahi for news on when the dashboards are updated with 2021 data (expected end of May).

For any questions, or if you would like ESI to come speak to your team about student survey data, please email Ellie Kay and Elyse Thompson at surveys@canterbury.ac.nz.

Closing the Loop – Feedback from the 2020 Student Experience Survey

The Ako Marake | Evaluation and Student Insights team has created a one-page infographic of high level results of 2020’s UCount and UCPEQ surveys to close the feedback loop with students. The infographic, shown below, will be distributed via the UC screens, on Tūpono, and will be posted on selected notice boards across campus.

In August 2020 17,372 enrolled students received an invitation to participate in the annual Student Experience survey. The survey asked a number of questions about the student experience focusing on both the in-classroom and wider university environment. In total, 6,053 students returned valid/completed surveys, equating to a response rate of 35% (margin of error of 1% at the 99% confidence interval).

This data is available across a variety of ESI’s dashboards – you can check them out here.

The 2021 round of the UCount survey runs between 23rd April – 16th May, with data expected to be available around the end of May. The ESI team will be promoting this new round of data collection over the coming weeks, highlighting some of the great prizes available for students to win. Staff can help promote the survey by encouraging students to participate, ensuring that they know that their opinions are valued and acted upon.

Keep your eye out on Tū Ki Te Tahi for 2021 data dashboard updates.

For any questions, or if you would like ESI to come speak to your team about student survey data, please email Ellie Kay and Elyse Thompson at surveys@canterbury.ac.nz.

Do students recommend attending UC?

Ever wondered whether students would recommend studying at UC to others?

In 2020, UC asked this to develop UC’s Net Promoter Score. Responses overall were positive, with Net Promoter Score of 25.

But hang on a minute – what is a Net Promoter Score?

Net Promoter Scores are a commonly used index ranging from -100 to +100 that measures the willingness to recommend a product or service to others. It is often used as a proxy for satisfaction and loyalty to a brand.

Students are asked “On a scale from 0 – 10, how likely are you to recommend studying at UC to friends and whānau?”, with 0 being “not at all likely” and 10 being “extremely likely”.

Responses are grouped into Promoters (scores of 9 or 10), Passives (scores of 7 and 8), and Detractors (scores 6 and below).

Overall Net Promoter Scores are calculated by subtracting the percentage of detractors from the percentage of promoters.

But how do we know if we’re doing well?

Any score above 0 is considered “good”, but scores of 50 and above are considered excellent, while 70 and above is considered “world class”.

You can explore how the Net Promoter Score changes based on ethnicity, gender, and level of study (amongst other things) in the Ako Marake | Evaluation and Student Insights dashboards here.

2021 data will be collected in UC’s annual Student Experience survey, the UCount, which runs from April 23rd – May 16th. Keep an eye out on Tū Ki Te Tahi to learn more about the UCount and ways you can help encourage students to participate.

For any questions, or if you would like ESI to come speak to your team about this dashboard and others, please email Ellie Kay and Elyse Thompson at surveys@canterbury.ac.nz.

Teaching Quality in a COVID World

Have you ever wondered how students rate the quality of teaching they experience?

UCount survey results revealed that 89% of respondents rated teaching quality positively, an increase on 2019 results.

2020 was undoubtedly a year to remember – particularly for students who had to rapidly adjust to online learning during lockdown.  For staff, delivering curriculum completely online with minimal warning was also no mean feat.

Each year Ako Marake | Evaluation and Student Insights (ESI) surveys students, gaining valuable feedback on academic and non-academic life at UC.

Using the Quality Indicators of Learning and Teaching, students provide feedback on the teaching quality they experience at UC. Respondents consider course structure and relevance, whether feedback on their work improved their learning, and whether they were intellectually stimulated. These, and other measures,  provide a deeper view of teaching quality within programmes.

Despite all of the challenges presented by COVID in 2020, students rated the quality of teaching across UC higher than in 2019, with 89% of students rating teaching quality positively.

You can check out how students in your programme or department rated their learning experience,  resources, and engagement with their studies (and more!) in the ESI Learning and Teaching dashboard here. The dashboards make it easy for UC staff members to “slice and dice” cohorts of interest.

To access, you must be a UC staff member. If you are on Windows, we recommend using Google Chrome. If you are on a Mac, please use Safari.

For any questions, or if you would like ESI to come speak to your team about this dashboard and others, please email Ellie Kay and Elyse Thompson at surveys@canterbury.ac.nz.