Category Archives: E Tū, kia ora

Upgrade of our Isilon file storage – temporarily affecting us of file.canterbury.ac.nz (K Drive)

On Saturday 29th August 2020 from 9am we will be completing a rolling upgrade of our Isilon file storage which serves file.canterbury.ac.nz (including P Drive, K Drive). 

Each node will reboot one at a time.  When the node you are connected to reboots, clients will experience the following impact:

SMB (Windows shares):
• Connection will drop.
• The application may send an error message.
• The client can immediately re-establish the connection to another Isilon node by starting a new connection to file.canterbury.ac.nz.

The upgrade process will occur over approximately 8 hours and it is unknown exactly when each reboot will occur, but most clients will only be impacted by one of the 8 reboots.

It is recommended to avoid working on file.canterbury.ac.nz on this day if possible to avoid any impact from the upgrade.

Note: If you are using Offline Files for your P Drive on a laptop while off the network you will not be impacted.