Tag Archives: Community Notice

Host UC international students for a Kiwi Summer Day

Did you know that UC has approximately 1100 on-campus international students who have not been able to return home to their families for the past two summers, given NZ’s ongoing border closures? These students have committed to staying in Aotearoa so as not to jeopardise their studies with us.

This summer the International Relationships Office wants to ensure all international students who are staying in Christchurch over the break feel welcomed and supported by our UC community. We want to encourage our students to have some fun and get to know new friends in the UC community.

How can you help?

We welcome UC staff to invite a couple of international students to take part in a summer activity with you and your whānau. This could be a BBQ at your home, a walk at Sumner beach, or even a day trip to Akaroa. Perhaps students could join you for a community event in Christchurch e.g., Christmas Carols at Hagley Park – it’s up to you. This is a one-off activity, designed to fit with your existing summer plans. There is no expectation of ongoing interaction with the students, though we hope that you’ll now have another friendly face to see around campus.

Please note that we ask any staff who sign up, to host two international students. Pairing students up gives them a level of comfort and confidence. The IRO will connect you to students who are not in the same department as you, to ensure no conflict of interest.

If you’re interested in taking part in this programme please complete the form here before 10 November 2021.  IRO will be in touch after the deadline with more information, guidelines for H&S etc.

If you have any questions don’t hesitate to contact candice.houghton@canterbury.ac.nz

Thanks for helping to ensure UC’s international student whānau feel supported and connected to our community this summer. You are truly engaging in the UC Values!

TECHNOLOGY PLANNED OUTAGE – UPGRADE ISILON FILE STORAGE

What’s happening?

We will be completing a rolling upgrade of our Isilon file storage which serves file.canterbury.ac.nz (including P Drive, K Drive). 

When is it happening?

Start: Saturday 17 July 9am
End:  Saturday 17 July 5pm

How does this affect me?

Each node will reboot one at a time with the upgrade occurring over 8 hours and is unknown when each reboot will occur. Most clients will only be impacted by one of the 8 reboots. 

When the node you are connected to reboots, clients will experience the following impact: 

SMB (Server Message Block) protocol used for file sharing (Windows Share):

  • Connection will drop 
  • The application may send an error message 
  • The client can immediately re-establish the connection to another Isilon node by starting a new connection to file.canterbury.ac.nz. 

It is recommended to avoid working on file.canterbury.ac.nz on this day if possible, to avoid any impact from the upgrade. 

 Note: If you are using Offline Files for your P Drive on a laptop while off the network you will not be impacted. 

What should I do if I think there’s a problem afterwards?

Please visit the Assyst Portal to raise a ticket.

Who can I contact if I need more info?
Please contact: Dave Ewing

Reference detail Change Number: R86031

TECHNOLOGY PLANNED OUTAGE – FIREWALL REPLACEMENT

What’s happening?

The existing Firewall is end of life and will be replaced.

The Firewall is a network security system that monitors, and controls incoming and outgoing network traffic based on security rules.

When is it happening? Start: Friday 2 July 9:00pm
End:  Monday 5 July 6:00am

How does this affect me?
For the period of the outage the UC Internet access will experience periodic outages of 10-15 minutes.

The impacts will be:
• Outages to Internet services and connectivity between Guest Networks (Undergraduate Wireless, RCC, Campus Houses) and the main Corporate LAN
• Access to resources from outside will also be unavailable. e.g., Learn, Websites, etc
• All of the Halls of Residences (except for College House) will experience outages as we cut over
• Email will be delayed

What should I do if I think there’s a problem afterwards?

Please contact the ITS Service Desk on +6433695000 or visit the Assyst Portal to raise a ticket

Who can I contact if I need more info?
Please contact:
Clive Keylard
Susan Marshall

Reference detail Change Number: R85335

Technology Planned Outage – Advance Notice – Upgrade Isilon file storage

What’s happening?

We will be completing a rolling upgrade of our Isilon file storage which serves file.canterbury.ac.nz (including P Drive, K Drive). 

When is it happening?

Start: Saturday 17 July 9am
End:   Saturday 17 July 5pm

How does this affect me?

Each node will reboot one at a time with the upgrade occurring over 8 hours and is unknown when each reboot will occur. Most clients will only be impacted by one of the 8 reboots. 

 When the node you are connected to reboots, clients will experience the following impact: 

 SMB (Server Message Block) protocol used for file sharing (Windows Share):

  • Connection will drop 
  • The application may send an error message 
  • The client can immediately re-establish the connection to another Isilon node by starting a new connection to file.canterbury.ac.nz. 

It is recommended to avoid working on file.canterbury.ac.nz on this day if possible, to avoid any impact from the upgrade. 

 Note: If you are using Offline Files for your P Drive on a laptop while off the network you will not be impacted. 

What should I do if I think there’s a problem afterwards?

Please visit the Assyst Portal to raise a ticket.

Who can I contact if I need more info?
Please contact:
Dave Ewing

Reference detail Change Number: R86031