Tag Archives: dashboard

Surveying UC students? Here’s what you need to know!

Did you know that there’s a policy that supports any surveying of UC students? If you collect survey data on students, this article is for you!

The UC Student Community Online Survey Policy (Survey Policy) covers all surveying of enrolled students or have graduated from UC. The policy outlines the conditions required for students receiving requests to participate in online surveys and the application processes and procedures for scheduling online surveys.

You can check out the Survey Policy here. Here are the key points to know:

  • Surveys that collect data to improve teaching and learning do not need consent unless the data may be used for publication
  • All other surveys that are distributed to students need express approval from the Office of the DVC-A. Complete this tool to start this iterative process
  • Contact details of students are categorised as “personal information” under New Zealand Privacy Laws, meaning that contact details of students must not be shared. Examples of this include, but are not limited to:
        • Providing lists of student emails to colleagues not involved with teaching within a specific course
        • Providing student email addresses to postgraduate students to enable data collection for research purposes
  • In line with the Privacy Policy and NZ’s privacy legislation, a student cannot be emailed an invitation to participate in a survey without either prior consent from the student or the Office of the DVC-A
        •  This includes sending an email invitation to students on someone else’s behalf (including from other institutions)
  • Agreement to participate in one project does not automatically constitute agreement to be contacted about subsequent projects unless this consent is explicitly given

The Survey Policy aims to protect against survey fatigue in particular groups of students and ensure the strategic goals of UC by enabling the collection of quality information. The Evaluation and Student Insights team will work with staff to identify other opportunities to recruit survey participants.

Major strategic surveys are conducted annually at UC and provide a wealth of information that is accessible to all staff via the UC Data Dashboards. Topics include Learning and Teaching, Well-being, Belonging, and Equity and Diversity. All data can be filtered by major subject area and other demographics, including age, gender, LGBTQIA+, ethnicity and more to allow for meaningful insights.

All staff can access the UC Data Dashboards here.

For any questions about the Survey Policy, or if you would like ESI to come to speak to you or your team about student survey data, please email Ellie Kay and Elyse Thompson at surveys@canterbury.ac.nz.

For any questions about UC’s Privacy Policy or NZ privacy legislation, please email records@canterbury.ac.nz.

3 Years of Learning and Teaching at UC

With the closing of the UCount 2021 survey last week, we’re happy to write that that brand new data is already accessible to all UC staff in the Learning & Teaching Dashboard (opens new tab)!

Using the Quality Indicators of Learning and Teaching (opens new tab), students provide feedback on the learning & teaching they experience at UC. Respondents consider their overall educational experience, course structure and relevance, engagement inside and outside of courses, and quality of learner resources, like physical spaces and course materials, and more. Individual items within the focus area categories undergo calculations to derive the respondents’ overall “percent positive” scores.

Ako Marake have used these QILT Learning & Teaching Indicators in the UCount survey since 2019. We now have 3-year trendlines for the focus areas, all of which can be “sliced and diced” to show your cohort of interest, whether it be a specific programme, subject, or ethnicity.

Over 12,000 respondents comprise the trends presented below:

line graph trends of UC Learning and teaching

In nearly all focus areas,  percent positive scores have reached or surpassed pre-COVID scores in 2019.

Have a look at the brand new data, and explore all of the new features in this dashboard (see this blog post for reference)(opens new tab).

If you would like, a member of the Ako Marake ESI team would be happy to come talk with you and your team about these data; reach out to Ellie and Elyse at surveys@canterbury.ac.nz with any questions or comments.

 

Closing the Loop – Feedback from the 2020 Student Experience Survey

The Ako Marake | Evaluation and Student Insights team has created a one-page infographic of high level results of 2020’s UCount and UCPEQ surveys to close the feedback loop with students. The infographic, shown below, will be distributed via the UC screens, on Tūpono, and will be posted on selected notice boards across campus.

In August 2020 17,372 enrolled students received an invitation to participate in the annual Student Experience survey. The survey asked a number of questions about the student experience focusing on both the in-classroom and wider university environment. In total, 6,053 students returned valid/completed surveys, equating to a response rate of 35% (margin of error of 1% at the 99% confidence interval).

This data is available across a variety of ESI’s dashboards – you can check them out here.

The 2021 round of the UCount survey runs between 23rd April – 16th May, with data expected to be available around the end of May. The ESI team will be promoting this new round of data collection over the coming weeks, highlighting some of the great prizes available for students to win. Staff can help promote the survey by encouraging students to participate, ensuring that they know that their opinions are valued and acted upon.

Keep your eye out on Tū Ki Te Tahi for 2021 data dashboard updates.

For any questions, or if you would like ESI to come speak to your team about student survey data, please email Ellie Kay and Elyse Thompson at surveys@canterbury.ac.nz.

Do students recommend attending UC?

Ever wondered whether students would recommend studying at UC to others?

In 2020, UC asked this to develop UC’s Net Promoter Score. Responses overall were positive, with Net Promoter Score of 25.

But hang on a minute – what is a Net Promoter Score?

Net Promoter Scores are a commonly used index ranging from -100 to +100 that measures the willingness to recommend a product or service to others. It is often used as a proxy for satisfaction and loyalty to a brand.

Students are asked “On a scale from 0 – 10, how likely are you to recommend studying at UC to friends and whānau?”, with 0 being “not at all likely” and 10 being “extremely likely”.

Responses are grouped into Promoters (scores of 9 or 10), Passives (scores of 7 and 8), and Detractors (scores 6 and below).

Overall Net Promoter Scores are calculated by subtracting the percentage of detractors from the percentage of promoters.

But how do we know if we’re doing well?

Any score above 0 is considered “good”, but scores of 50 and above are considered excellent, while 70 and above is considered “world class”.

You can explore how the Net Promoter Score changes based on ethnicity, gender, and level of study (amongst other things) in the Ako Marake | Evaluation and Student Insights dashboards here.

2021 data will be collected in UC’s annual Student Experience survey, the UCount, which runs from April 23rd – May 16th. Keep an eye out on Tū Ki Te Tahi to learn more about the UCount and ways you can help encourage students to participate.

For any questions, or if you would like ESI to come speak to your team about this dashboard and others, please email Ellie Kay and Elyse Thompson at surveys@canterbury.ac.nz.

When They Leave Us, Where Do They Go?

Have you ever wondered where University of Canterbury graduates end up?

Did you know that 47% of 2019 graduate respondents are employed in Ōtautahi Christchurch? And 62% are employed in roles directly related to their field of study? Well, it’s true!

For over a decade, the Ako Marake | Evaluation & Student Insights Team (formerly Learning Evaluation & Academic Development, LEAD) has been collecting data on UC grads through the annual Graduate Destinations Survey (GDS). The survey invites all graduates to participate during the year following the completion of their studies.

The graduates are asked about any current employment, and/or further study, and also for feedback on the courses they completed and the skills they learned. We are constantly tweaking the survey to find better ways to understand our graduates’ experiences after leaving the university.  The 2020 survey had a response rate of ~38%. This year, respondents had the chance to win one of ten $100 Prezzy Cards – not bad for 10 minutes “work”!

The Evaluation and Student Insights (ESI) team has just published the latest GDS data in a new version of the Graduate Destinations Dashboard (opens new window). More interactions and insights than ever before are available, and new features make it easy for UC staff members to “slice and dice” the numbers to investigate cohorts of interest.

If you are looking to alter curriculum, needing evidence to support a programme review, or just curious, you can find interesting information in the “Programme Feedback & Skill Development” tab. For example, about 3 in 4 grads would recommend their programme of study at UC to others, and 80% agree there was good teaching throughout their study.

These are just some examples of the insights to be found in the Graduate Destinations Dashboard (opens new window). Find all our dashboards here.

To access, you must be a UC staff member. If you are on Windows, we recommend using Google Chrome. If you are on a Mac, please use Safari.

For any questions, or if you would like ESI to come speak to your team about this dashboard and others, please email Ellie Kay and Elyse Thompson at surveys@cantebury.ac.nz.