Tag Archives: dashboard

Closing the Loop – Feedback from the 2020 Student Experience Survey

The Ako Marake | Evaluation and Student Insights team has created a one-page infographic of high level results of 2020’s UCount and UCPEQ surveys to close the feedback loop with students. The infographic, shown below, will be distributed via the UC screens, on Tūpono, and will be posted on selected notice boards across campus.

In August 2020 17,372 enrolled students received an invitation to participate in the annual Student Experience survey. The survey asked a number of questions about the student experience focusing on both the in-classroom and wider university environment. In total, 6,053 students returned valid/completed surveys, equating to a response rate of 35% (margin of error of 1% at the 99% confidence interval).

This data is available across a variety of ESI’s dashboards – you can check them out here.

The 2021 round of the UCount survey runs between 23rd April – 16th May, with data expected to be available around the end of May. The ESI team will be promoting this new round of data collection over the coming weeks, highlighting some of the great prizes available for students to win. Staff can help promote the survey by encouraging students to participate, ensuring that they know that their opinions are valued and acted upon.

Keep your eye out on Tū Ki Te Tahi for 2021 data dashboard updates.

For any questions, or if you would like ESI to come speak to your team about student survey data, please email Ellie Kay and Elyse Thompson at surveys@canterbury.ac.nz.

Do students recommend attending UC?

Ever wondered whether students would recommend studying at UC to others?

In 2020, UC asked this to develop UC’s Net Promoter Score. Responses overall were positive, with Net Promoter Score of 25.

But hang on a minute – what is a Net Promoter Score?

Net Promoter Scores are a commonly used index ranging from -100 to +100 that measures the willingness to recommend a product or service to others. It is often used as a proxy for satisfaction and loyalty to a brand.

Students are asked “On a scale from 0 – 10, how likely are you to recommend studying at UC to friends and whānau?”, with 0 being “not at all likely” and 10 being “extremely likely”.

Responses are grouped into Promoters (scores of 9 or 10), Passives (scores of 7 and 8), and Detractors (scores 6 and below).

Overall Net Promoter Scores are calculated by subtracting the percentage of detractors from the percentage of promoters.

But how do we know if we’re doing well?

Any score above 0 is considered “good”, but scores of 50 and above are considered excellent, while 70 and above is considered “world class”.

You can explore how the Net Promoter Score changes based on ethnicity, gender, and level of study (amongst other things) in the Ako Marake | Evaluation and Student Insights dashboards here.

2021 data will be collected in UC’s annual Student Experience survey, the UCount, which runs from April 23rd – May 16th. Keep an eye out on Tū Ki Te Tahi to learn more about the UCount and ways you can help encourage students to participate.

For any questions, or if you would like ESI to come speak to your team about this dashboard and others, please email Ellie Kay and Elyse Thompson at surveys@canterbury.ac.nz.

When They Leave Us, Where Do They Go?

Have you ever wondered where University of Canterbury graduates end up?

Did you know that 47% of 2019 graduate respondents are employed in Ōtautahi Christchurch? And 62% are employed in roles directly related to their field of study? Well, it’s true!

For over a decade, the Ako Marake | Evaluation & Student Insights Team (formerly Learning Evaluation & Academic Development, LEAD) has been collecting data on UC grads through the annual Graduate Destinations Survey (GDS). The survey invites all graduates to participate during the year following the completion of their studies.

The graduates are asked about any current employment, and/or further study, and also for feedback on the courses they completed and the skills they learned. We are constantly tweaking the survey to find better ways to understand our graduates’ experiences after leaving the university.  The 2020 survey had a response rate of ~38%. This year, respondents had the chance to win one of ten $100 Prezzy Cards – not bad for 10 minutes “work”!

The Evaluation and Student Insights (ESI) team has just published the latest GDS data in a new version of the Graduate Destinations Dashboard (opens new window). More interactions and insights than ever before are available, and new features make it easy for UC staff members to “slice and dice” the numbers to investigate cohorts of interest.

If you are looking to alter curriculum, needing evidence to support a programme review, or just curious, you can find interesting information in the “Programme Feedback & Skill Development” tab. For example, about 3 in 4 grads would recommend their programme of study at UC to others, and 80% agree there was good teaching throughout their study.

These are just some examples of the insights to be found in the Graduate Destinations Dashboard (opens new window). Find all our dashboards here.

To access, you must be a UC staff member. If you are on Windows, we recommend using Google Chrome. If you are on a Mac, please use Safari.

For any questions, or if you would like ESI to come speak to your team about this dashboard and others, please email Ellie Kay and Elyse Thompson at surveys@cantebury.ac.nz.