Maintenance of Terminal Four
On Tuesday 15th September 2020 from 7:30 am we will be completing maintenance for our Terminal Four application server. The process will take 60 minutes.
Terminal Four is our university website content management system. The maintenance will not impact access to the website but the editors may not be able to log into the contributor portal during the time.
It is recommended to avoid working on editing the website between 7:30-8:30 am on this day if possible to avoid any impact from the maintenance.
Maintenance of Intranet and Funnelback
On Tuesday 22th September 2020 from 7:30 am we will be completing maintenance for our Intranet and Funnelback. The process will take 60 minutes. It is recommended to avoid using the Intranet between 7:30-8:30 am on this day.
Funnelback is the application that manages the search function on the university website, search function will be unavailable during the time.
This maintenance is part of the UC Storage Enhancement project.
On Saturday 29th August 2020 from 9am we will be completing a rolling upgrade of our Isilon file storage which serves file.canterbury.ac.nz (including P Drive, K Drive).
It is recommended to avoid working on file.canterbury.ac.nz on this day if possible to avoid any impact from the upgrade.
Each node will reboot one at a time. When the node you are connected to reboots, clients will experience the following impact:
SMB (Windows shares):
• Connection will drop.
• The application may send an error message.
• The client can immediately re-establish the connection to another Isilon node by starting a new connection to file.canterbury.ac.nz.
The upgrade process will occur over approximately 8 hours and it is unknown exactly when each reboot will occur, but most clients will only be impacted by one of the 8 reboots.
Note: If you are using Offline Files for your P Drive on a laptop while off the network you will not be impacted.
On Saturday 29th August 2020 from 9am we will be completing a rolling upgrade of our Isilon file storage which serves file.canterbury.ac.nz (including P Drive, K Drive).
Each node will reboot one at a time. When the node you are connected to reboots, clients will experience the following impact:
SMB (Windows shares):
• Connection will drop.
• The application may send an error message.
• The client can immediately re-establish the connection to another Isilon node by starting a new connection to file.canterbury.ac.nz.
The upgrade process will occur over approximately 8 hours and it is unknown exactly when each reboot will occur, but most clients will only be impacted by one of the 8 reboots.
It is recommended to avoid working on file.canterbury.ac.nz on this day if possible to avoid any impact from the upgrade.
Note: If you are using Offline Files for your P Drive on a laptop while off the network you will not be impacted.
On Saturday 4th July at 5pm Waiting Rooms on Zoom Meetings will be enabled by default. This is to increase overall security of this function.
The Waiting Room feature will be for external users outside the University of Canterbury. UC users (staff and students) will be set by default to by-pass the Waiting Room and join the meeting.
If anyone requires training or further technical information, please contact IT Service Desk on 0508 824 843 or 03 369 5000 or log a ticket via the Self Service Portal.Training can be provided individually or to a team.
