Tag Archives: UCount

3 Years of Learning and Teaching at UC

With the closing of the UCount 2021 survey last week, we’re happy to write that that brand new data is already accessible to all UC staff in the Learning & Teaching Dashboard (opens new tab)!

Using the Quality Indicators of Learning and Teaching (opens new tab), students provide feedback on the learning & teaching they experience at UC. Respondents consider their overall educational experience, course structure and relevance, engagement inside and outside of courses, and quality of learner resources, like physical spaces and course materials, and more. Individual items within the focus area categories undergo calculations to derive the respondents’ overall “percent positive” scores.

Ako Marake have used these QILT Learning & Teaching Indicators in the UCount survey since 2019. We now have 3-year trendlines for the focus areas, all of which can be “sliced and diced” to show your cohort of interest, whether it be a specific programme, subject, or ethnicity.

Over 12,000 respondents comprise the trends presented below:

line graph trends of UC Learning and teaching

In nearly all focus areas,  percent positive scores have reached or surpassed pre-COVID scores in 2019.

Have a look at the brand new data, and explore all of the new features in this dashboard (see this blog post for reference)(opens new tab).

If you would like, a member of the Ako Marake ESI team would be happy to come talk with you and your team about these data; reach out to Ellie and Elyse at surveys@canterbury.ac.nz with any questions or comments.


Are you part of the 173?

Over the past few months, the Ako Marake | Evaluation and Student Insights team have been sharing some of the high level results from UCount 2020 in Tū ki te tahi. This campaign has been successful, with over 170 staff members accessing at least one of the dashboards available for staff use. Keep your eyes peeled for more interesting data as the year progresses!

These dashboards, which house data on students’ academic and non-academic experiences at UC, are accessible to all staff. They include particular information on the experiences of thesis students, graduates, as well as course-taking students’ perceptions of teaching quality and engagement, and much more.

The 2021 UCount survey, which feeds into multiple ESI dashboards, has gone live to all students today! There’s a heap of prizes that have been put up by various teams and businesses across campus to incentivise students to participate. You might see advertising around campus promoting the survey, and a concentrated effort is being undertaken across UC to try and ensure every voice is heard.

If you’d like to be involved in the promotion efforts, we’ve included a picture below that you can put at the start of your lectures of print off to put in your common areas.  You can save the image by right clicking on it. The more responses we get, the better the data is for you, our dashboard users.

Watch out for new posts in Tū Ki Te Tahi for news on when the dashboards are updated with 2021 data (expected end of May).

For any questions, or if you would like ESI to come speak to your team about student survey data, please email Ellie Kay and Elyse Thompson at surveys@canterbury.ac.nz.

Do students recommend attending UC?

Ever wondered whether students would recommend studying at UC to others?

In 2020, UC asked this to develop UC’s Net Promoter Score. Responses overall were positive, with Net Promoter Score of 25.

But hang on a minute – what is a Net Promoter Score?

Net Promoter Scores are a commonly used index ranging from -100 to +100 that measures the willingness to recommend a product or service to others. It is often used as a proxy for satisfaction and loyalty to a brand.

Students are asked “On a scale from 0 – 10, how likely are you to recommend studying at UC to friends and whānau?”, with 0 being “not at all likely” and 10 being “extremely likely”.

Responses are grouped into Promoters (scores of 9 or 10), Passives (scores of 7 and 8), and Detractors (scores 6 and below).

Overall Net Promoter Scores are calculated by subtracting the percentage of detractors from the percentage of promoters.

But how do we know if we’re doing well?

Any score above 0 is considered “good”, but scores of 50 and above are considered excellent, while 70 and above is considered “world class”.

You can explore how the Net Promoter Score changes based on ethnicity, gender, and level of study (amongst other things) in the Ako Marake | Evaluation and Student Insights dashboards here.

2021 data will be collected in UC’s annual Student Experience survey, the UCount, which runs from April 23rd – May 16th. Keep an eye out on Tū Ki Te Tahi to learn more about the UCount and ways you can help encourage students to participate.

For any questions, or if you would like ESI to come speak to your team about this dashboard and others, please email Ellie Kay and Elyse Thompson at surveys@canterbury.ac.nz.