Category Archives: Health and safety

We’re about to “Fall back”, check you’re emergency ready

Daylight saving’s as good of a time as any to take a moment to make sure you’re all set in case of an emergency. Check you’re prepared:

  • Have you saved UC Security’s number in your phone?

UC Security staff are on campus 24 hours a day, seven days a week, so no matter when you might need to get in touch, someone will always be there to help. Be prepared by having UC Security’s number saved: 0800 823 637.

  • Are your UCGO push notifications turned on?

The UCGO app brings essential UC tools to your phone. One of these tools is emergency push notifications, as you experienced on Thursday. If you didn’t receive a notification that means you need to head to your settings and get them switched on for the app. Push notifications are only used when there is a campus wide emergency we need you to know about, and could include campus evacuations and lock-down situations.

  • Have you updated your emergency contacts?

It’s easy to update your details through myUC. Please take a moment to jump in there to check that the person you’ve listed as your emergency contact is still appropriate, and that their details are correct. While you’re logged in to myUC you can also check that your own details are up-to-date. Make sure these details are correct (especially if you’ve moved recently) in case someone from UC needs to reach out to you.

  • Do you know where the Emergency Procedures are located around your lectures? 

All departments have an Emergency Procedures flip chart outlining what to do in various types of emergencies. The flip charts are on display throughout the University. If you have not seen the flip charts, ask where they are or view the PDF file versions of each page here.

  • Remember: No smoking or vaping on campus

UC is a smokefree campus, meaning you cannot smoke cigarettes or vape on campus grounds, in or near any UC buildings or at any field stations. By respecting the smokefree policy we can all enjoy a healthier place to study, work, socialise and live.

  • Help point towers

There are 13 help towers located across campus to provide information any time, and immediate assistance in an emergency. Read more>

The best place to go with all up to date information about UC’s Commitment to Health, Safety and Wellbeing is online here.

How Te Ratonga Whaikaha | Student Accessibility Service can help you

The Te Ratonga Whaikaha | Student Accessibility Service is here to help with any condition which may affect your study such as hearing impairment, mental health condition, learning difficulty, or any other condition or injury. Te Ratonga Whaikaha | Student Accessibility Service provides a wide range of services which includes but not limited to:

  • Practical support (e.g. sign language interpreters, peer note-takers)
  • Assistive technology (e.g. digital voice recorders, CCTV, screen reading
    and voice recognition software)
  • Information in alternative formats (e.g. electronic, enlarged, tactile
    diagrams, Braille)
  • Special arrangements for exams (e.g. extra time, separate room, writer).

In order to use the service, you need to register with Te Ratonga Whaikaha | Student Accessibility Service and need to provide evidence of your impairment such as a medical certificate or a psychological report. For more information, you can visit here.

Alternatively, you can visit the Te Ratonga Whaikaha | Student Accessibility Service centre located in Room 125 on the ground floor of the Forestry building. Office hours are Monday-Friday 8:30am-4.30pm.

Te Ratonga Whaikaha | Student Accessibility Servicealso offer sign language classes. It is open for all UC students and staff and you can find more information at here.

Te Ratonga Whaikaha | Student Accessibility Service is also looking for Peer-note takers who can take notes for students who are unable to themselves. It is paid and you can apply it to your Co-curricular Record. Find out more about notetaking here. 

Support available for Students in isolation

We all know isolation can be hard, especially if you’re feeling unwell and don’t have everything you need to stay at home. UC wants to ensure we provide the best support for our students in isolation. For us to get you the support you need, it’s important you let us know that you are either COVID positive or a household contact. You can do that easily by completing this form: 

The form only takes about five minutes to complete and is an opportunity for you to let us know what support you require to complete your isolation. Whether its study-related, financial, tech support or simply needing some help to get groceries, a friendly staff member at UC will follow-up to get you the support you need.  

The added bonus? 

UC is currently delivering welfare packs to COVID positive students which contains some essentials to help you recover. Cup of soup, lozenges, tissues and more can be delivered to your door once you’ve completed the Assura form. 

There are also 5 x $20 UCSA food vouchers up for grabs each week as spot prizes for students who complete the form! Just a little something to welcome you back to campus when you’re feeling well again! 

Teaching and learning  

While you’re isolating, you can access all your lectures and course materials online through AKO | LEARN. Here you can find your course calendar, details about assessments, connect with your classmates and read important updates from your course lecturers. Click here to find out more, or contact your course coordinator if you have any questions. 

Technology support 

If you are isolating and feeling well enough to continue with study, but don’t have a device or internet connection that is suitable, please email