Natural disaster is a risk that every organisation needs to manage. We learnt that effective recovery begins before a disaster happens, and that the CEO should focus on five key areas. While there is a degree of chronological progression from one area to the next, clear breaks are unlikely and they are likely to overlap and run concurrently.
Keep the doors open!
After a major disaster, everyone is in a state of shock. The physical and financial risks of operation are increased, and staff and students will be stressed by events in their home lives as well as what is going on at work. One of the first big questions you are likely to face is whether to keep operating, or to go into hiatus until you can come back repaired and ready to operate business as usual.