Marketing – August Update

We held a staff development session last week that focussed, primarily, on the social media channels the library uses to reach different audiences. For those who couldn’t make it, I thought I’d create a cheat sheet.

First of all, why do we do this?

The function of the Library Marketing Group is to support the Library in raising its profile and promoting its collections, services and staff

How do we do this?

Medium Target Audience Tone Content example
UC Library News All library patrons Relatively formal Opening hours changes; upcoming workshops, exhibitions, Image of the Week
Facebook Undergraduate students Informal, friendly Information Literacy Content (How to…)

Promoting our staff, collections and events as relevant for UG students

Book culture (aka memes!)

Twitter Postgraduate students and academics* Informal, friendly Promoting our staff, collections and events as relevant for research students

Talking about research tools, research services, best practices etc.

Insider’s Guide Undergraduate students Relatively formal Promoting our staff, collections and events in weekly UC-wide newsletter emailed to all undergraduate students.

RSS feed in LEARN means students also see links to articles in their LEARN pages

Instagram All library patrons Informal, friendly Pretty, pretty pictures of the library, collections and events.

*We have been trialing targeting this audience in 2018

As you can imagine, sometimes coming up with content on a regular basis can be taxing and the awesome staff who keep these accounts and pages going can feel like this:

which is a furry way of saying “send us content!”

Cool photographs,  information about a cool new book in your collection, a great new database, details for the workshop you’re running in a couple of weeks, funny memes….. we want it all!

Don’t worry too much about deciding what platform it’s to go on – just email it to librarymarketing@canterbury.ac.nz and we will take care of the rest – and be very grateful:)

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