Tag Archives: IT

Email phishing test exercise

Did you know 45% of the world’s sent email is SPAM?

While some SPAM email can be harmless enough, there are people out there who use email to target others, exploit their personal information and data or alter the behaviour of the device they are using.

To help us understand how well we are supporting and educating UC students and staff on cyber security we will be carrying out random phishing test exercises between now and the end of year.

The exercise will involve sending emails that use techniques similar to those used by cyber criminals to encourage the recipient to take a specific action. We will send these to a random group of UC email addresses and monitor the outcome – link clicks or attachment opens. We will only be recording the number of actions taken during the exercise and what technique was responded to. No personal information of individuals in the test group will be retained.

UC’s takes this kind of exploitative SPAM email seriously and employs a number of tools to reduce the amount that gets to you. The most effective way to reduce harm to you, your data and UC is to be aware of techniques being used by cyber criminals and to educate users about what to look for, how to react and who to report incidents to.

If you have any questions or concerns please contact the ITS Service Desk on 0508 UC IT HELP (0508 824 843) or on 03 369 5000.

Weekly file storage system maintenance

Starting from Monday 20 August, ITS will be carrying out weekly file system maintenance at 5am.

You may notice a brief outage of up to 2 minutes at 5am while accessing files stored on your network drives and applications may be slow.

We apologise for any inconvenience this may cause.

What’s Follow-You printing?

Follow You Print


You can print a job from a UC computer, go to any Card Scan printers around UC Libraries and computer workrooms and use your Canterbury Card to print at that location.

Look out for: the Coming Soon Follow-You Printing  posters around the UC Libraries and computer workroom Card Scan Printers.

Read on for videos, printing and photocopying rates and how your Canterbury Card will work.

 Watch the video here

Your need-to-know:

  • The Card Scan Printers (also known as Multi-Functional Devices – MFDs) in the student areas will be enabled for Follow-You printing progressively from Monday through to Wednesday.
  • As they become available out of order signs will be removed and How To instructions will appear. These will take you through registering your Canterbury Card the first time you use it.
  • As soon as the new system is live you will receive an email with links to more information including the new Canterbury Card Account web app that will give you details about the cost of unreleased print jobs in your Follow-You queue and reports on your transactions.

Printing/photocopying rates:

  • All students will be charged the standard rate for printing and photocopying, below. You must have enough funds on your Canterbury Card to be able to print or copy
  • If you don’t and try to print to one of the existing print queues you will receive an email notification
  • On the Follow-You Card Scan printers your card balance and the cost of the current job appear on the panel so you get instant feedback!

Charges for Printing and Photocopying (per side of paper):

Paper Size Black and white Colour
  Single-sided Double-sided Single-sided Double-sided
A4 3c 2.5c 12c 11c
A3 8c 6.5c 25c 23c