Category Archives: Study@UC

Looking to improve your results next semester?

Don’t delay, enrol now in free pre-semester Te Pokapū Pūkenga Ako | Academic Skills Centre workshops, taking place from Monday 11- Friday 15 July. Check out what’s on offer:

UC Services Portal is coming to replace Assyst

As part of UC’s Strategic Vision Tangata Tū, Tangata Ora, Digital Services is changing to make your life at UC easier. Last year, the team launched the “Service Experience Programme (SXP)” and the first major system change will happen on Wednesday 29 June 2022 at 8am when Assyst will be replaced with UC Services Portal for all of your IT support, including queries related to Ako Learn and Echo360.

Finding UC Services Portal

From Wednesday 29 June, if you go to Assyst you’ll automatically be redirected to the new UC Services Portal.

What do I need to do?

UC Services Portal uses Single Sign On, so you will just use your usual UC Microsoft username and password to login.

You’ll be prompted to take a virtual Guided Tour which will explain everything you need to know to log new requests.

Open requests in Assyst

If you have any open requests on Assyst that you logged before 8am on Wednesday 29 June, you will still receive email notifications about the status of your request for up to four weeks following 29 June.

If you would like further updates, you will need to log a new request on UC Services Portal quoting the Assyst ticket number as reference. You can find the ticket number on the acknowledgment mail received from ‘’ in your mailbox. All this information will also be available on the new portal.

Need help or got questions?

You can call IT Service Desk on 03 369 5000 or 0508 824 843 or visit the in-person IT Service Desk on the ground floor of Matariki.

New scholarships for our 150th birthday

UC is turning 150 next year so we’re planning some great events to celebrate. In 2023 there will be talks, sports, concerts, kai and more. (Look out for announcements from July.) We will also mark this milestone with initiatives to highlight our strengths and honour the support from our community in our 150th year.

To kick-off, in addition to our current scholarship programmes, we are offering new full-fees scholarships for students from South Island schools currently designated as decile 1-7.

There will be two cohorts of Te Kakau a Māui scholarship recipients, with 150 scholars in 2023 and 150 in 2024, who will be supported by Kia Angitu, our student success programme.

With over 80% of scholarship recipients usually coming from schools currently designated as higher decile, and in line with Government plans to focus on equity in education, we want to ensure we provide an education system where all students, regardless of ethnicity or socioeconomic status, can succeed. Part of addressing education inequity is about improving opportunities for those students who have been previously under-represented in tertiary education. 

We are looking forward to celebrating 150 years of education that makes a difference and inspires students who might not have thought university as an option, to rethink their future. 

The 150th scholarships have been named Te Kakau a Māui to represent the achievements of Māui and use of the kakau (a handle for multiple tools). Like Māui, many of our students will have to overcome challenges and, much like a kakau, a scholarship is a tool to help students achieve their dreams and aspirations.

Applications for the 2023 Te Kakau a Māui scholarships will be open from 20 June until 15 August 2022.

UC 150th