Category Archives: Our Community

Community notice, Get started at UC, Our Community, Postgraduate study, Student life, Student Success, Study@UC, The Community, Wellbeing

Introducing Student Notices – UC News, for you!

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There’s a new addition to News and Events on the UC website. 

Student Notices is your go-to space for important updates that apply specifically to your experience as a UC student; readily available from the UC website. 

You can expect to see news about:  

You’ll also enjoy quick access to the Current Students page – your UC directory. 

What’s happening with Tūpono?
Tūpono’s not going anywhere, but it’ll become a noticeboard for faculty, department, school, course updates, promotions and more – keep an eye out for an updated look and feel in the near future.  

The biggest change? The monthly Tūpono newsletter is ending, with the final edition releasing mid-April. 

With Student Notices just a click away you’ll always be in the know, wherever and whenever you need it. 

Check it out and add it to your bookmarks today! 

Our Community

Calling All International Students! Share YOUR Experiences!

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If you are an international student, earlier this week you might have received a link from canterbury@qemailserver.com to complete the International Student Barometer (ISB) Survey – a key opportunity to share your experience at UC.

If you can’t find the email, don’t worry!
You can click here or scan the QR code below to take part.
QR Code to log in to take your survey.

We run this survey every two years, and your feedback helps us improve international student support and services. For example, in 2023 survey results told us that new international students wanted more arrival support. In response, we set up an airport welcome booth during orientation weeks to greet new international students. Additionally, we increased the number of orientation and transition workshops available, including a peer-to-peer session during the first weekend of semester.

We take your feedback seriously and use it to make real changes!

As a bonus, you can opt to go in the draw for a Global Engagement prize pack, which includes UC merch. Thanks in advance for your time – we look forward to hearing your important feedback!

If you have questions, please email surveys@canterbury.ac.nz

Our Community

Exciting updates to the UC Services Portal

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From Tuesday 25 March, you’ll notice some changes when you log in to the UC Services Portal – the place you go to get stuff sorted, whether it’s logging an IT issue, checking system status, or finding helpful how-tos. 

What’s new?
We’ve made a bunch of improvements based on feedback from students and staff. Here’s what you’ll see: 

Simpler navigation – A new mega menu, updated buttons and layout make it easier to find your way around. 

Fresher look and feel – The portal now matches other UC platforms more closely, with new fonts, icons, and colours. 

Clearer visual cues – Better design to help you spot key info faster, including: 

  • Recommended for you – See popular articles and requests 
  • Popular topics – Instantly access the most viewed help topics 
  • Quick links – Straight to the Software Catalogue, ‘Report an IT Fault’, and System Status 

Smarter search – Improved AI search helps you get better results, faster. 

What do I need to do?
Not much! When you next log in, you’ll see a welcome banner and have the option to take a quick guided tour. Your saved bookmarks/favourites will still be there, and most things should still feel familiar when submitting a request or searching for answers. 

Got questions or feedback? Get in touch via the Portal feedback button located in the bottom left corner of the UC Portal home page.