Our Community

Calling All International Students! Share YOUR Experiences!

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If you are an international student, earlier this week you might have received a link from canterbury@qemailserver.com to complete the International Student Barometer (ISB) Survey – a key opportunity to share your experience at UC.

If you can’t find the email, don’t worry!
You can click here or scan the QR code below to take part.
QR Code to log in to take your survey.

We run this survey every two years, and your feedback helps us improve international student support and services. For example, in 2023 survey results told us that new international students wanted more arrival support. In response, we set up an airport welcome booth during orientation weeks to greet new international students. Additionally, we increased the number of orientation and transition workshops available, including a peer-to-peer session during the first weekend of semester.

We take your feedback seriously and use it to make real changes!

As a bonus, you can opt to go in the draw for a Global Engagement prize pack, which includes UC merch. Thanks in advance for your time – we look forward to hearing your important feedback!

If you have questions, please email surveys@canterbury.ac.nz

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Planned Programme of Work – Building Condition Surveys

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On Wednesday 26 March the Building Survey team, who work in the Facilities Management Group here on Campus, will commence a programme of work to survey all buildings on the Dovedale and Ilam campuses.

The purpose of the survey is to complete a full visual assessment of the condition of the buildings.  Photographs are also taken during the assessment to maintain a visual record of the condition of the building at that time.

 What will the surveyors be doing? 

  • Surveyors will be accessing all areas and are working with faculties to ensure the least disruption possible to your work and study spaces.
  • The Surveyors will only be visually inspecting each room and in some cases may need to take measurements of the room or specific items. Depending on the size of the room this could take between 5 and 15 minutes.
  • Surveyors will ensure that any photographs taken during the assessment are of the building and that persons are not identifiable in the photographs.

Please allow the surveyors to come in and view and measure the spaces – they will be quiet!

Your support in ensuring that spaces are tidy and open for inspection will be appreciated.

 Please direct any enquiries to fmassist@canterbury.ac.nz.

 Thank you for your consideration as we undertake these required building surveys.

Facilities Management

Our Community

Exciting updates to the UC Services Portal

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From Tuesday 25 March, you’ll notice some changes when you log in to the UC Services Portal – the place you go to get stuff sorted, whether it’s logging an IT issue, checking system status, or finding helpful how-tos. 

What’s new?
We’ve made a bunch of improvements based on feedback from students and staff. Here’s what you’ll see: 

Simpler navigation – A new mega menu, updated buttons and layout make it easier to find your way around. 

Fresher look and feel – The portal now matches other UC platforms more closely, with new fonts, icons, and colours. 

Clearer visual cues – Better design to help you spot key info faster, including: 

  • Recommended for you – See popular articles and requests 
  • Popular topics – Instantly access the most viewed help topics 
  • Quick links – Straight to the Software Catalogue, ‘Report an IT Fault’, and System Status 

Smarter search – Improved AI search helps you get better results, faster. 

What do I need to do?
Not much! When you next log in, you’ll see a welcome banner and have the option to take a quick guided tour. Your saved bookmarks/favourites will still be there, and most things should still feel familiar when submitting a request or searching for answers. 

Got questions or feedback? Get in touch via the Portal feedback button located in the bottom left corner of the UC Portal home page.